files not showing in repository file list

This forum can be browsed by the general public. Posting is limited to current SAPIEN license holders with active maintenance and does not offer a response time guarantee.
Forum rules
DO NOT POST LICENSE NUMBERS, ACTIVATION KEYS OR ANY OTHER LICENSING INFORMATION IN THIS FORUM.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.

Any code longer than three lines should be added as code using the 'Select Code' dropdown menu or attached as a file.
This topic is 8 years and 9 months old and has exceeded the time allowed for comments. Please begin a new topic or use the search feature to find a similar but newer topic.
User avatar
ianyell
Posts: 5
Last visit: Mon Oct 03, 2016 1:47 am

files not showing in repository file list

Post by ianyell »

Version recall 1.0.99 64bit
window 7 64bit

I have been using Version Recall successfully for some months. Just set up a new repository and find that some of the files are not appearing in the VR screen, but are in Explorer (See screen shot). In the example the folder "functional specification" is fine and files are present and load to repository, but the files in “Test Protocols” do not appear in the VR screen. The missing files are all .docx or .pdf and have not been excluded in file types.

Help please
Attachments
screen shot Version recall and explorer
screen shot Version recall and explorer
Capture.PNG (53.62 KiB) Viewed 6056 times
User avatar
SAPIEN Support Forums
Posts: 945
Last visit: Thu Oct 22, 2015 1:10 pm

files not showing in repository file list

Post by SAPIEN Support Forums »

This is an automated post. A real person will respond soon.

Thank you for posting, ianyell.

Did you remember to include the following?
  • 1. Product, version and build (e.g. Product: VersionRecall 2014, Version & Build: 1.0.102. Version and build information can be found in the product's About box accessed by clicking the blue icon with the 'i' in the upper right hand corner of the ribbon.)
    2. Specify if you are running a 32 or 64 bit version
    3. Specify your operating system and if it is 32 or 64 bit.
    4. Attach a screenshot if your issue can be seen on the screen
    5. Attach a zip file if you have multiple files (crash reports, log entries, etc.) related to your issue.
If not, please take a moment to edit your original post or reply to this one.

*** Make sure you do not post any licensing information ***
User avatar
Alexander Riedel
Posts: 8472
Last visit: Mon Mar 18, 2024 2:59 pm
Answers: 19
Been upvoted: 37 times

Re: files not showing in repository file list

Post by Alexander Riedel »

Can you please email the .recall file to support@sapien.com?
Alexander Riedel
SAPIEN Technologies, Inc.
User avatar
ianyell
Posts: 5
Last visit: Mon Oct 03, 2016 1:47 am

Re: files not showing in repository file list

Post by ianyell »

Hi sorry for the delay...
Thanks for pointing me in the right direction. I looked at the .recall file and found it was only picking up script files. I reset the repository settings and all is well

regards
This topic is 8 years and 9 months old and has exceeded the time allowed for comments. Please begin a new topic or use the search feature to find a similar but newer topic.