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files not showing in repository file list

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ianyell
Posts: 5
Joined: Sat Jan 24, 2015 11:04 am

files not showing in repository file list

Postby ianyell » Wed May 06, 2015 4:02 am

Version recall 1.0.99 64bit
window 7 64bit

I have been using Version Recall successfully for some months. Just set up a new repository and find that some of the files are not appearing in the VR screen, but are in Explorer (See screen shot). In the example the folder "functional specification" is fine and files are present and load to repository, but the files in “Test Protocols” do not appear in the VR screen. The missing files are all .docx or .pdf and have not been excluded in file types.

Help please
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Capture.PNG
screen shot Version recall and explorer
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SAPIEN Support Forums
Posts: 945
Joined: Wed Dec 03, 2014 2:26 pm

files not showing in repository file list

Postby SAPIEN Support Forums » Wed May 06, 2015 4:02 am

This is an automated post. A real person will respond soon.

Thank you for posting, ianyell.

Did you remember to include the following?
    1. Product, version and build (e.g. Product: VersionRecall 2014, Version & Build: 1.0.102. Version and build information can be found in the product's About box accessed by clicking the blue icon with the 'i' in the upper right hand corner of the ribbon.)
    2. Specify if you are running a 32 or 64 bit version
    3. Specify your operating system and if it is 32 or 64 bit.
    4. Attach a screenshot if your issue can be seen on the screen
    5. Attach a zip file if you have multiple files (crash reports, log entries, etc.) related to your issue.

If not, please take a moment to edit your original post or reply to this one.

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Alexander Riedel
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Joined: Tue May 29, 2007 4:43 pm

Re: files not showing in repository file list

Postby Alexander Riedel » Wed May 06, 2015 9:44 am

Can you please email the .recall file to support@sapien.com?
Alexander Riedel
SAPIEN Technologies, Inc.
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ianyell
Posts: 5
Joined: Sat Jan 24, 2015 11:04 am

Re: files not showing in repository file list

Postby ianyell » Fri Jun 05, 2015 8:23 am

Hi sorry for the delay...
Thanks for pointing me in the right direction. I looked at the .recall file and found it was only picking up script files. I reset the repository settings and all is well

regards

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