License status not valid. Service inactive

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clhumphr
Posts: 19
Last visit: Tue Mar 05, 2024 12:54 pm

License status not valid. Service inactive

Post by clhumphr »

New Install of VersionRecall 2014, I am getting this error when viewing the Service.log

"License status not valid. Service inactive

Could not load license file

The data area passed to a system call is too small."

which seems to me, why I am not getting any versions updated.

VersionRecall.exe 64Bit - file version 1.0.98.0

System - 64Bit Windows 7
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Alexander Riedel
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Last visit: Mon Mar 18, 2024 2:59 pm
Answers: 19
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Re: License status not valid. Service inactive

Post by Alexander Riedel »

Please email the specific file named in the error message to support@sapien.com. Please include your machine name in the email.

Thanks.
Alexander Riedel
SAPIEN Technologies, Inc.
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