VersionRecall fails to download latest update

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Clive.Hillier
Posts: 6
Joined: Mon Nov 19, 2012 8:22 pm
Location: Worcestershire, UK

VersionRecall fails to download latest update

Post by Clive.Hillier » Mon Jul 04, 2016 6:19 am

Product, version and build: VersionRecall 2016 Ver. 1.2.131
32 or 64 bit version of product: 64 bit
Operating system: Windows 7 Enterprise SP1
32 or 64 bit OS: 64 bit

DO NOT POST SUBSCRIPTIONS, KEYS OR ANY OTHER LICENSING INFORMATION IN THIS FORUM

When using the update tool a new Version of the product is shown (1.2.132) but when trying to download the file it shows as a 0 byte download & fails.

Other updates have downloaded with no issues today.
Sapien Error.jpg
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Alexander Riedel
Posts: 6361
Joined: Tue May 29, 2007 4:43 pm

Re: VersionRecall fails to download latest update

Post by Alexander Riedel » Mon Jul 04, 2016 9:28 am

Seems there was a hiccup with the upload. Please try again now. Our apologies for any inconvenience.
Alexander Riedel
SAPIEN Technologies, Inc.

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Clive.Hillier
Posts: 6
Joined: Mon Nov 19, 2012 8:22 pm
Location: Worcestershire, UK

Re: VersionRecall fails to download latest update

Post by Clive.Hillier » Mon Jul 04, 2016 11:52 pm

Hi Alex,

All worked fine this morning & no need for apologies these things happen even with the best of intentions. :)

Many thanks for your help.