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ChangeVue 2014 Crashes after adding files to repository

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RepublicSysEng
Posts: 5
Joined: Tue Nov 25, 2014 12:50 pm

ChangeVue 2014 Crashes after adding files to repository

Postby RepublicSysEng » Mon Dec 08, 2014 12:06 pm

I have attempted to create multiple different repositories on local and network storage. After any files are added to the repository changevue will crash when reopened. What am I missing?

I'm running version 2.2.81.091614 64 bit.

In the event logs I receive these:
Fault bucket , type 0
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: ChangeVue.exe
P2: 2.2.81.0
P3: 5418a8b3
P4: ChangeVueProvider.DLL
P5: 2.0.39.0
P6: 53f267a3
P7: 000000000000b93c
P8: c0000409
P9: 0000000000000000
P10:


And:
Faulting application name: ChangeVue.exe, version: 2.2.81.0, time stamp: 0x5418a8b3
Faulting module name: ChangeVueProvider.DLL, version: 2.0.39.0, time stamp: 0x53f267a3
Exception code: 0xc0000409
Fault offset: 0x000000000000b93c
Faulting process id: 0x174
Faulting application start time: 0x01d01318e81db830
Faulting application path: E:\Program Files\SAPIEN Technologies, Inc\ChangeVue 2014\ChangeVue.exe
Faulting module path: E:\Program Files\SAPIEN Technologies, Inc\ChangeVue 2014\ChangeVueProvider.DLL
Report Id: 263590c8-7f0c-11e4-81bf-005056b51dc4
Faulting package full name:
Faulting package-relative application ID:
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SAPIEN Support Forums
Posts: 945
Joined: Wed Dec 03, 2014 2:26 pm

ChangeVue 2014 Crashes after adding files to repository

Postby SAPIEN Support Forums » Mon Dec 08, 2014 12:06 pm

This is an automated post. A real person will respond soon.

Thank you for posting, RepublicSysEng.

Did you remember to include the following?
    1. Product, version and build (e.g. Product: ChangeVue 2014, Version & Build: 2.2.81. Version and build information can be found in the product's About box accessed by clicking the blue icon with the 'i' in the upper right hand corner of the ribbon.)
    2. Specify if you are running a 32 or 64 bit version
    3. Specify your operating system and if it is 32 or 64 bit.
    4. Attach a screenshot if your issue can be seen on the screen
    5. Attach a zip file if you have multiple files (crash reports, log entries, etc.) related to your issue.

If not, please take a moment to edit your original post or reply to this one.

*** Make sure you do not post any licensing information ***
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Alexander Riedel
Posts: 5858
Joined: Tue May 29, 2007 4:43 pm

Re: ChangeVue 2014 Crashes after adding files to repository

Postby Alexander Riedel » Mon Dec 08, 2014 12:49 pm

Please specify the exact paths for one repository that exhibits that behavior and the corresponding local source folder.
We will try to replicate.
Alexander Riedel
SAPIEN Technologies, Inc.

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