Hello.
I am having the exact same problem as post:
http://www.sapien.com/forums/viewtopic.php?f=16&t=2057
and
http://www.sapien.com/forums/viewtopic.php?f=16&t=2031
The issue started immediately after applied the available patch for the product. Prior to this the product was working. This issue occurs for any user that may login to the machine so it isn't profile specific. I cannot revert back to the prior build as I no longer have the installer files.
ChangeVue Stopped working
ChangeVue Stopped working
Last edited by J A Reif on Thu May 09, 2013 12:05 pm, edited 1 time in total.
Reason: updated urls
Reason: updated urls
- Alexander Riedel
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ChangeVue Stopped working
We are working on the problem. Please stand by.
Alexander Riedel
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
- Alexander Riedel
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ChangeVue Stopped working
There is a test build with more diagnostics available from
http://www.sapien.com/downloads
Navigate to the Support Files folder and download and install
ChangeVue2011-2.0.36.exe
http://www.sapien.com/downloads
Navigate to the Support Files folder and download and install
ChangeVue2011-2.0.36.exe
Alexander Riedel
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
ChangeVue Stopped working
Here is what the log file is says:************************************** Log File Opened at 06:04:20 on 01/09/2012*****************************06:04:20 - MainFrame Constructor06:04:20 - Initialize Vars06:04:20 - Project Directory Set.06:04:20 - Repository Directory Created06:04:20 - Repository Directory Set.06:04:21 - OnClose called06:04:21 - PostNcDestroy called
- Alexander Riedel
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ChangeVue Stopped working
Please download and install ChangeVue2011-2.0.37.exe from the same location. I am not able to reproduce this but I have a suspicion. Please let me know how this turns out.
Alexander Riedel
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
ChangeVue Stopped working
This is the message that is now being displayed with this build:************************************** Log File Opened at 06:11:09 on 01/10/2012*****************************06:11:09 - MainFrame Constructor06:11:09 - Initialize Vars06:11:09 - Project Directory Set.06:11:09 - Repository Directory Created06:11:09 - Repository Directory Set.06:11:09 - Creating Trustlink Manager failed.06:11:09 - A valid product key was not located.06:11:09 - Source Control was unable to intitialize due to lack of a valid key06:11:13 - OnClose called06:11:13 - PostNcDestroy called
- Alexander Riedel
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ChangeVue Stopped working
Ok, please download 2.0.38 from the same location to verify that we got it. Thanks!
Alexander Riedel
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
ChangeVue Stopped working
Downloaded and installed. ChangeVue is now working for me again.Log File:05:27:00 - MainFrame Constructor05:27:00 - Initialize Vars05:27:00 - Project Directory Set.05:27:00 - Repository Directory Created05:27:00 - Repository Directory Set.05:27:00 - Command 2485 Complete. CommandInProgress = 005:27:01 - Command 2456 Complete. CommandInProgress = 005:27:01 - Command 2461 Complete. CommandInProgress = 005:27:01 - Command 2485 Complete. CommandInProgress = 005:27:01 - UpdateFileDisplay has started05:27:05 - OnClose called05:27:05 - App is closing05:27:05 - Posting quit message now Thread has been shut down.05:27:05 - App shut down has been started.05:27:05 - PostNcDestroy called
- Alexander Riedel
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ChangeVue Stopped working
Ok, thanks. There is a new official build (2.0.39) which switches logging off again by default.
Alexander Riedel
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
- wst_clientmanagmt
- Posts: 3
- Last visit: Wed Jan 28, 2015 10:04 am
ChangeVue Stopped working
Where do we find the 2.0.39 build? I re-downloaded from the MySAPIEN link, but that did not fix it. I tried the 2.0.38 build and it fixed my repository issue, but I thought I read somewhere that logging was turned on and wanted to use the official build if possible. Thanks in advance!