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Available Updates Will Not Download

Posted: Thu Feb 04, 2016 2:04 pm
by timstspry17
Product, version and build: WMIExplorer 2016 2.2.57
32 or 64 bit version of product: 64-bit
Operating system: Windows 8.1
32 or 64 bit OS: 64-bit

I get the notification that an update is available, but when I try to download the update it always fails. I have attached a screen print of the error. This is also happening for the PowerRegEx 2015 product.

Tim

Re: Available Updates Will Not Download

Posted: Thu Feb 04, 2016 2:14 pm
by DevinL
Can you please verify that you're able to download the latest versions from your account page? You can do so here:

https://www.sapien.com/account/products

Re: Available Updates Will Not Download

Posted: Thu Feb 04, 2016 2:26 pm
by Alexander Riedel
It says WMI Explorer but is posted in the PrimalXML forum. Can you please verify which product you are having this problem with?