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Thank you for posting, timstspry11.
Did you remember to include the following?
1. Product, version and build (e.g. Product: PrimalXML 2014, Version & Build: 4.0.31. Version and build information can be found in the product's About box accessed by clicking the blue icon with the 'i' in the upper right hand corner of the ribbon.)
2. Specify if you are running a 32 or 64 bit version
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If not, please take a moment to edit your original post or reply to this one.
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