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PrimalXML 2012 v3.0.0 Crashes on Startup

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davidc
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Joined: Thu Aug 18, 2011 4:56 am

PrimalXML 2012 v3.0.0 Crashes on Startup

Postby davidc » Thu Apr 26, 2012 10:46 am

It has to do with the StartPage. I'm going to send you an new exe in DropBox. Please replace the current version and enable the startpage again. Let me know if it still crashes.
David
David
SAPIEN Technologies, Inc.
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sapien@leafgrove.com
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Joined: Wed Apr 25, 2012 8:29 pm

PrimalXML 2012 v3.0.0 Crashes on Startup

Postby sapien@leafgrove.com » Thu Apr 26, 2012 11:24 am

New EXE didn't solve it. Crashes again when start page enabled, stops crashing when disabled. Splash screen indicates v3.0.1. i'll pick it up again in the morning.
Cheers
James
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davidc
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Joined: Thu Aug 18, 2011 4:56 am

PrimalXML 2012 v3.0.0 Crashes on Startup

Postby davidc » Thu Apr 26, 2012 11:26 am

Do you have Internet Explorer disabled on your machine?
David
David
SAPIEN Technologies, Inc.
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sapien@leafgrove.com
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Joined: Wed Apr 25, 2012 8:29 pm

PrimalXML 2012 v3.0.0 Crashes on Startup

Postby sapien@leafgrove.com » Thu Apr 26, 2012 11:28 am

No! It's a pretty standard work laptop build. No special setup, no dodgy GPOs disabling things - and the other primal software works fine with the start pages.
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sapien@leafgrove.com
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PrimalXML 2012 v3.0.0 Crashes on Startup

Postby sapien@leafgrove.com » Thu Apr 26, 2012 11:32 am

Also, I noticed that it seems to oddly format tags when empty.
IE: <line></line> reformats to <line/> when show closing tags is disabled (the default setting). Empty tags are there for a reason so it doesn't make sense to alter them like this.
Any reason why?
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davidc
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Joined: Thu Aug 18, 2011 4:56 am

PrimalXML 2012 v3.0.0 Crashes on Startup

Postby davidc » Thu Apr 26, 2012 11:49 am

Its just the way the parser reformats empty tags. I will look into it.
As for the crash. I uploaded the exe with popup messages. Please replace and run the new version and let me know if you get any messages before the crash.
Thank you,
David
David
SAPIEN Technologies, Inc.
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davidc
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Joined: Thu Aug 18, 2011 4:56 am

PrimalXML 2012 v3.0.0 Crashes on Startup

Postby davidc » Thu Apr 26, 2012 11:51 am

To keep the closing tags go to Options->General and check the "Show Closing Tags" option.
David
David
SAPIEN Technologies, Inc.
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sapien@leafgrove.com
Posts: 14
Joined: Wed Apr 25, 2012 8:29 pm

PrimalXML 2012 v3.0.0 Crashes on Startup

Postby sapien@leafgrove.com » Thu Apr 26, 2012 8:20 pm

No new popups. Splash screen and crash notification window. I don't need to enable the start page, just trying to open it from the menu causes the crash.
Cheers
James
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davidc
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Joined: Thu Aug 18, 2011 4:56 am

PrimalXML 2012 v3.0.0 Crashes on Startup

Postby davidc » Fri Apr 27, 2012 3:30 am

Ok we are getting closer to solving the problem. Please try the latest exe.
David
David
SAPIEN Technologies, Inc.
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sapien@leafgrove.com
Posts: 14
Joined: Wed Apr 25, 2012 8:29 pm

PrimalXML 2012 v3.0.0 Crashes on Startup

Postby sapien@leafgrove.com » Fri Apr 27, 2012 4:01 am

I start XML without the startpage and then run it manually. A whole bunch of popups this time:
Build Path2
Check File 2
Open Start Page 2
Load Recent
3 second pause
Crash.
No doubt you're pretty happy with that!
Cheers
James

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