PrimalXML and large file support

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charles@kelsoe.com
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Joined: Sun Mar 03, 2013 12:39 pm

PrimalXML and large file support

Post by charles@kelsoe.com » Mon Jun 26, 2017 12:57 pm

Product, version and build: PrimalXML 2017 Version 4.3.45
(*** Please do not write "latest" as a version, specify a version number ***)
32 or 64 bit version of product: 64
Operating system: Windows 10 Pro on laptop with Xeon processor and 64 GB Ram
32 or 64 bit OS: 64

PrimalXML locks up when trying to open a 13 MB xml file. It also effectively kills Windows until I can kill PrimalXML. Fortunately NotePad++ handles the file with ease. Can PrimalXML be adjusted to handle large files better?

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davidc
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Joined: Thu Aug 18, 2011 4:56 am

Re: PrimalXML and large file support

Post by davidc » Mon Jun 26, 2017 1:20 pm

In order to improve load speeds, try the following:

1. Disable the "Format XML on open" option.
2. Close the Navigation panel before opening the file.

Please let me know if this helps in your case.
David
SAPIEN Technologies, Inc.

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charles@kelsoe.com
Posts: 4
Joined: Sun Mar 03, 2013 12:39 pm

Re: PrimalXML and large file support

Post by charles@kelsoe.com » Mon Jun 26, 2017 1:33 pm

Well it opened the file. But when I click on the tree navigation to navigate to a specific place it stops responding. Not seeing the value if features have to be turned off to use the program.

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davidc
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Joined: Thu Aug 18, 2011 4:56 am

Re: PrimalXML and large file support

Post by davidc » Mon Jun 26, 2017 1:47 pm

I opened a large XML (over 15 MB) and I was able to jump to the location using the Navigation pane. It could be potentially related to the file itself. If you can, please zip and upload the XML file using the link below and we will investigate the issue further.

https://www.sapien.com/support/upload
David
SAPIEN Technologies, Inc.

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charles@kelsoe.com
Posts: 4
Joined: Sun Mar 03, 2013 12:39 pm

Re: PrimalXML and large file support

Post by charles@kelsoe.com » Mon Jun 26, 2017 1:48 pm

Sorry - I cannot provide the file due to the confidential information in it.