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Crash on "Save As Template"

Posted: Thu Nov 03, 2016 6:36 am
by datacore.glenn
Primal XML 4.2.42
Windows 10 Pro, 64-bit

Hello,

Each time I attempt to save a document using the "Save As Template" option, PrimalXML immediately encounters an exception and closes. It doesn't matter how simple the XML document in question is, as per the attatched test document. If I try to debug with Visual Studio, I see the exit code: "The program '[7892] PrimalXML.exe' has exited with code -1073741819 (0xc0000005) 'Access violation'."

I don't think this is a file permissions / access problem, since I can open/save via regular operations into the same folder.
SaveAsTemplateCrash.png
SaveAsTemplateCrash.png (77.11 KiB) Viewed 4576 times
Best regards,
Glenn

Re: Crash on "Save As Template"

Posted: Thu Nov 03, 2016 12:30 pm
by DevinL
I've managed to reproduce this on my end and have filed an internal bug report.

Thank you for bringing this to our attention. When I have some news to share, I'll be sure to post it here.

Re: Crash on "Save As Template"

Posted: Tue Jan 17, 2017 11:20 am
by davidc
Please try the latest service build and let us know if the issue persists.