Page 1 of 1

Can't install PrimalSQL on computer with no internet access

Posted: Thu Dec 01, 2016 7:32 am
by DiZzyDmon
PrimalSQL 4.2.54_08051632, 64 bit
Windows 7 SP1 64-bit

I am trying to install PrimalSQL on a computer that does not have internet access. I get a "Warning 4154" that a prerequisite could not be installed. If I dismiss this warning and continue, the install fails. I've attached a screenshot of the warning and the MSI logs.

I've seen other postings on the 4154 error in the forum and they're about certificate checking. This computer cannot access the internet to check a certificate. Is there any way to bypass this and get the software installed?

Re: Can't install PrimalSQL on computer with no internet access

Posted: Thu Dec 01, 2016 10:28 am
by davidc
This usually occurs if your trusted root certificates aren't up to date or the machine doesn't trust the issuing provider. The trusted root certificates are usually updated by Windows Update.

Alternatively, you can temporarily disable the signature check in:

Control Panel->Internet Options->Advanced tab->check "Allow software to run or install even if the signature is invalid" option.
Internet Options - Allow software.png
Internet Options - Allow software.png (25.79 KiB) Viewed 5119 times
For security reasons, you will want to disable the option after installing the software.

Re: Can't install PrimalSQL on computer with no internet access

Posted: Thu Dec 01, 2016 12:54 pm
by DiZzyDmon
Darn, "Allow software to run or install even if the signature is invalid" didn't work.

I then tried opening things up even more under Internet Options > Advanced > Security (screenshot attached), restarted, verified that Group Policy didn't revert any of my changes, tried the install again. It took a lot less time to fail (presumably because it wasn't trying to check the certificates), but it still failed the same way: I chose to continue after getting Warning 4154, the install ran a bit further then failed with "disk1.cab has an invalid digital signature".

Re: Can't install PrimalSQL on computer with no internet access

Posted: Thu Dec 01, 2016 3:45 pm
by davidc
I suspect this has to do with the timestamp server we originally used. We had a similar issue with the other products and we made the change to the installer to resolve the issue. Please keep any eye out for the next service release.

In the meantime, please check the signatures of the cab file when the error appears.

The steps are posted in this topic:

viewtopic.php?f=12&t=10756&p=58497&hili ... ate#p58497

Re: Can't install PrimalSQL on computer with no internet access

Posted: Fri Dec 02, 2016 5:47 am
by DiZzyDmon
I followed the steps in the article you referenced. The Certificate window > Certification Path tab for all three of the signed files (PQL16Setup_4.2.54_080516_x64.exe, PrimalSQL 2016.msi, disk1.cab) looked like "Trusted Certificate.png", with Certificate status "This certificate is OK".

I tried installing the certificate, first allowing it to "Automatically select the certificate store based on the type of certificate" (which dropped it in "Other People") - the install still failed. I tried again, this time selecting "Place all certificates in the following store" and choosing "Trusted Publishers" - no luck with that either.

Nothing worked, same pair of error messages each time, the install always failed. I will wait for the next service release.

Re: Can't install PrimalSQL on computer with no internet access

Posted: Wed Dec 07, 2016 12:26 pm
by davidc
We just released the latest service build. Please try the new build and let us know if you are able to install the software.

Re: Can't install PrimalSQL on computer with no internet access

Posted: Wed Dec 07, 2016 12:42 pm
by DiZzyDmon
Sorry, the new installer (PQL16Setup_4.2.55_120716_x64.exe) didn't make any difference - it failed the same way, first the prerequisites, then the main install. I've attached the .MSI logs, if that's any help.

A few days ago I gave up and installed "Microsoft SQL Server Management Studio" 16.5. It works fine, but it's quite the bloatware just to be able to run queries against databases.

You can go ahead and close this topic/ticket.