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V2 - 64 Bit option missing

Posted: Tue Jul 28, 2015 1:00 am
by espiman
Hi.

- PowerShell Studio 2015 4.2.89
- 64 bit version
- Windows 7 64 bit.

A few days ago, the V2-64 Bit option does not appear in popup menu. I post a screenshot.
sapien.png
sapien.png (9.92 KiB) Viewed 4050 times
Regards.

V2 - 64 Bit option missing

Posted: Tue Jul 28, 2015 1:00 am
by SAPIEN Support Forums
This is an automated post. A real person will respond soon.

Thank you for posting, espiman.

Did you remember to include the following?
  • 1. Product, version and build (e.g. Product: PowerShell Studio 2014, Version & Build: 4.1.71. Version and build information can be found in the product's About box accessed by clicking the blue icon with the 'i' in the upper right hand corner of the ribbon.)
    2. Specify if you are running a 32 or 64 bit version
    3. Specify your operating system and if it is 32 or 64 bit.
    4. Attach a screenshot if your issue can be seen on the screen
    5. Attach a zip file if you have multiple files (crash reports, log entries, etc.) related to your issue.
If not, please take a moment to edit your original post or reply to this one.

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Re: V2 - 64 Bit option missing

Posted: Tue Jul 28, 2015 8:10 am
by davidc
Try rebuilding the cache and see if it resolves the issue:
Rebuild Cache.png
Rebuild Cache.png (14.18 KiB) Viewed 4044 times
David

Re: V2 - 64 Bit option missing

Posted: Tue Jul 28, 2015 11:10 pm
by espiman
Thanks David, but after rebuild the cache, the issue persist.

Regards.

Re: V2 - 64 Bit option missing

Posted: Wed Jul 29, 2015 7:55 am
by davidc
Chances are that a module is causing the cache process to end prematurely.

Please zip and attach the contents of the following folder to this topic:

C:\Users\(Username)\AppData\Roaming\SAPIEN\CachedData 2015\Local Machine\

And please check the event logs for any entries for CacheBuilderV2.exe or CacheBuilder64V2.exe.

Thank you

David

Re: V2 - 64 Bit option missing

Posted: Wed Jul 29, 2015 10:28 am
by espiman
Thanks David.

I attach zip with the contents of the indicated folder.

Sorry, but where can i check the event logs?

Regards

Re: V2 - 64 Bit option missing

Posted: Wed Jul 29, 2015 2:17 pm
by davidc
You can find the Windows Event logs:

Control Panel->Administrative Tools->Event Viewer->Windows Logs->Application

David

Re: V2 - 64 Bit option missing

Posted: Wed Jul 29, 2015 11:14 pm
by espiman
Thenks David.

There are not event logs for those entries.

Regards

Re: V2 - 64 Bit option missing

Posted: Thu Jul 30, 2015 8:20 am
by davidc
Close PowerShell Studio and run the following executable:

C:\Program Files\SAPIEN Technologies, Inc\PowerShell Studio 2015\CacheBuilder64V2.exe

Check if the application closes prematurely or if a new event log is created. Once the executable is finished you should see the following files in the Local Machine folder:

PowerShell64V2.Alias.Cache
PowerShell64V2.Cmdlet.Cache
PowerShell64V2.Modules.Cache
PowerShell64V2.Snapins.Cache
PowerShell64V2.Syntax.Cache

If this fails, post the contents of the CacheBuilder64.inf file.


David

Re: V2 - 64 Bit option missing

Posted: Thu Jul 30, 2015 11:18 am
by espiman
Thanks David.

If run CacheBuilder64V2.exe nothing happens, i run cleancache.exe and again CacheBuilder64V2 and works fine.

Now i have V2-32, V2-64, V3-32 and V3_64.

Thanks for everything.

Regards.