Renewal question

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scoutt
Posts: 42
Last visit: Wed Nov 23, 2022 3:25 pm

Renewal question

Post by scoutt »

I just went through my first renewal 5 days ago. Paid and on the invoice it shows the same activation number. How long does it usually take for my subscription status to state next billing cycle is next year? The reason I ask is I'm not getting prompted that there is a new version to download. So figured it had something to do with the billing cycle showing a past date.
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Alexander Riedel
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Last visit: Wed Nov 30, 2022 1:37 am
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Re: Renewal question

Post by Alexander Riedel »

I checked your account and it all seems to be in order. It has been updated to next year and yes, the activation key stays the same.
Unfortunately you do not indicate where you see it not being updated and what version you are currently running, so I cannot really comment on that.
Alexander Riedel
SAPIEN Technologies, Inc.
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scoutt
Posts: 42
Last visit: Wed Nov 23, 2022 3:25 pm

Re: Renewal question

Post by scoutt »

Product: PowerShell Studio 2022 (64 Bit)
Build: v5.8.212
OS: Windows 10 Pro (64 Bit)
Build: v10.0.19044.0

I am in Studio and I clicked in the top right hand corner "Activation Information" It shows "Next Billing Date" 11/19/2022