SPS detected as malicious by Kaspersky

This forum can be browsed by the general public. Posting is limited to current SAPIEN license holders with active maintenance and does not offer a response time guarantee.
Forum rules
DO NOT POST LICENSE NUMBERS, ACTIVATION KEYS OR ANY OTHER LICENSING INFORMATION IN THIS FORUM.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.

Any code longer than three lines should be added as code using the 'Select Code' dropdown menu or attached as a file.
User avatar
pls-sapien
Posts: 31
Joined: Tue Apr 05, 2016 9:03 pm

SPS detected as malicious by Kaspersky

Post by pls-sapien » Tue Dec 17, 2019 10:43 pm

Hello,
Kaspersky detects SPS19Setup_5.6.170_110119_x64.exe as a virus.
(see image attached)
Application: SPS19Setup_5.6.170_110119_x64.exe
User: *************** (Active user)
Component: Behavior Detection
Result: Detected: PDM:Trojan.Win32.Generic
Object: **************************************************\SPS19Setup_5.6.170_110119_x64.exe
Reason: Behavior analysis
Database release date: 17/12/2019 9:06:00
Hash: b247c8f50e4687ac3da401ecbae0ca0c931945cd98de6b04b13853ab63a0c575
Attachments
Untitled.png
Untitled.png (10.32 KiB) Viewed 1140 times

User avatar
Alexander Riedel
Posts: 7201
Joined: Tue May 29, 2007 4:43 pm

Re: SPS detected as malicious by Kaspersky

Post by Alexander Riedel » Tue Dec 17, 2019 11:33 pm

All our uploads and files on the server are constantly monitored and we do not detect any problem at this time.
However, we have absolutely no control over what happens to the file on your computer or network once you download it. We also have no control over any proxy servers you may have in between.
It is imperative that you submit YOUR file to your Antivirus vendor right now. Only they can determine if YOUR file is truly infected or if this is a false positive.
It would do nothing to protect you if we were to send OUR copy of the file.
Alexander Riedel
SAPIEN Technologies, Inc.

User avatar
pls-sapien
Posts: 31
Joined: Tue Apr 05, 2016 9:03 pm

Re: SPS detected as malicious by Kaspersky

Post by pls-sapien » Wed Dec 18, 2019 12:01 am

Hi Alexander,
thank you for your reply - will do!

best,
Sean