PS Studio - Window Behaviour - dragging screen

This forum can be browsed by the general public. Posting is limited to current SAPIEN license holders with active maintenance and does not offer a response time guarantee.
Forum rules
DO NOT POST SUBSCRIPTION NUMBERS, LICENSE KEYS OR ANY OTHER LICENSING INFORMATION IN THIS FORUM.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.

Any code longer than three lines should be added as code using the 'Select Code' dropdown menu or attached as a file.
User avatar
Andras
Posts: 24
Joined: Thu May 14, 2015 3:27 pm

PS Studio - Window Behaviour - dragging screen

Post by Andras » Thu Aug 29, 2019 3:44 pm

Product, version and build: 5.6.167
32 or 64 bit version of product: 64
Operating system:
32 or 64 bit OS: Windows 10 - 1709 (x64)

Can you please confirm if this particular issue I am experiencing is likely due to Windows 10 in my environment rather than PS Studio or if I am missing the option to control this 'annoying behaviour' - Thanks in advance.

I have a dual screen workstation 2 x 22" screens. If I click on the PS Studio Ribbon while it is maximized and begin to drag it - for example to place the PS Studio window on a different screen, the PS Studio Window minimises to a very small Window. I then drag it and have to re-maximise it on the other screen. On all my other applications / tools - the Window retains its original size at the point of dragging / re positioning to a different position / screen

I have deleted my Windows 10 profile - the behaviour was immediately present. Apologies if this is some out of the box setting - I have not been able to locate it
Attachments
Window.PNG
Window.PNG (16.27 KiB) Viewed 706 times

User avatar
Andras
Posts: 24
Joined: Thu May 14, 2015 3:27 pm

Re: PS Studio - Window Behaviour - dragging screen

Post by Andras » Thu Aug 29, 2019 9:21 pm

Further to - after some backwards and forwards - I have resized my PSStudio Window 'Restore Down' to the default size and can move / reposition this correctly - If I go back to Maximize and then try and drag / reposition the Window - it reverts back to the tiny Window. Probably controlled via Windows?

User avatar
brittneyr
Site Admin
Posts: 162
Joined: Thu Jun 01, 2017 7:20 am

Re: PS Studio - Window Behaviour - dragging screen

Post by brittneyr » Fri Aug 30, 2019 6:51 am

This most likely is a Windows issue.
What is the resolution and scaling of both your monitors?
Brittney Ryn
SAPIEN Technologies, Inc.

User avatar
Andras
Posts: 24
Joined: Thu May 14, 2015 3:27 pm

Re: PS Studio - Window Behaviour - dragging screen

Post by Andras » Sun Sep 01, 2019 6:28 pm

I am set at 1680 x 1050 - 100% scaling on both screens. Interestingly, I went to to 1280 x 1024 and used PS Studio without issues. Logged off, back on and went back up to 1680 x 1050 - and the issue hasn't returned as yet. Some type of memory within the graphics / Windows 10 appears to have been reset with the changes to the resolution and going back up to 1680 x 1050.

Thanks

User avatar
brittneyr
Site Admin
Posts: 162
Joined: Thu Jun 01, 2017 7:20 am

Re: PS Studio - Window Behaviour - dragging screen

Post by brittneyr » Thu Sep 05, 2019 8:32 am

Has this issue occurred before or is this recent to the latest build(v167)?
Brittney Ryn
SAPIEN Technologies, Inc.