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Could not find a part of the path....

Posted: Thu Nov 08, 2018 7:15 am
by IanUoY
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Product, version and build: 2018 5.5.155
32 or 64 bit version of product: Assume 64-bit
Operating system: Windows 10
32 or 64 bit OS: 64

Have not used Powershell Studio for a while. Have accessed a project a wish to work on further. Previously I was working using a different version, got an indication of having to save to create a backup before converting to newer format.

However in my output window, I'm getting the message below repeated every minute or so:

Recovery Error: Could not find a part of the path '\\"path - this is correct"\Application Data\SAPIEN\PowerShell Studio 2018\Recovery\14236'.

Could you advise how to resolve this please?

Many thanks

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Re: Could not find a part of the path....

Posted: Thu Nov 08, 2018 9:25 am
by Olga_B
Could you provide more information about what version of product did you use before.
Also could you zip and load up your project, so we can attempt to recreate the issue to:

https://www.sapien.com/support/upload

Re: Could not find a part of the path....

Posted: Fri Nov 09, 2018 8:03 am
by davidc
This is not linked to the project but to PowerShell Studio’s file recovery feature which saves the edited files in case the application is unexpectedly terminated. This error appears when PowerShell Studio fails to create the recovery folder.

Do you have any restrictions on the Application Data folder?

Note: You can disable the recovery feature in Options->Backup->Enable file recovery:
Option - Enable File Recovery.png
Option - Enable File Recovery.png (21.26 KiB) Viewed 2129 times

Re: Could not find a part of the path....

Posted: Mon Nov 12, 2018 5:16 am
by IanUoY
I removed Powershell Studio completely in the end, however, on trying to re-install I now get:

Warning 4154: Document explorer prerequisite was not correctly installed....continue? etc.

If I do continue moves to MSCHart, ScriptMerge, sure you get the picture.

Is there a separate prerequisites installer?

Regards

Ian

Re: Could not find a part of the path....

Posted: Tue Nov 13, 2018 8:05 am
by davidc
Please check if the prerequisites are already installed. Uninstalling PowerShell Studio will not remove the prerequisites from the machine because they have separate installer entries in Windows.

Re: Could not find a part of the path....

Posted: Tue Nov 13, 2018 8:14 am
by IanUoY
The ones I've mentioned do not appear to be installed. Is there a separate Sapien installer for this? Or should Powershell Studio install if not found?

Ian

Re: Could not find a part of the path....

Posted: Tue Nov 13, 2018 8:34 am
by davidc
They are included as part of the installer for PowerShell Studio. Please run the installer with the following command line parameters:

Code: Select all

Installer.exe /exenoui /qn /L*v .\SPS_Install.log
This will produce a log of the install process. Please zip and upload the resulting log file here:

https://www.sapien.com/support/upload

It will hopefully give us a better idea what is the cause.

Re: Could not find a part of the path....

Posted: Wed Nov 14, 2018 6:41 am
by IanUoY
I've uploaded the log file, but assuming installed ok as now available.

The recovery issue occurred but have followed the screenshot above and seems to have stopped the issue.

Ian

Re: Could not find a part of the path....

Posted: Wed Nov 14, 2018 9:36 am
by davidc
I don't see anything wrong in the logs. I believe the message in the application is the result of a permissions issue.

I would try deleting the recovery folder:

\Application Data\SAPIEN\PowerShell Studio 2018\Recovery\

Otherwise disabling the feature will just prevent the messages.

Re: Could not find a part of the path....

Posted: Wed Nov 14, 2018 9:44 am
by davidc
BTW You can download the prerequisites from your Registered Products page:

https://www.sapien.com/account/products

The links are located on the right side:
Software Prerequites.png
Software Prerequites.png (38.19 KiB) Viewed 1836 times