Subscription information could not be verified (over and over)

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callmematt
Posts: 6
Last visit: Sun Sep 15, 2019 2:53 pm

Subscription information could not be verified (over and over)

Post by callmematt »

I recently purchased a new subscription of Powershell Studio 2016 after my previous subscription had expired. However, everytime I launch the application, I am told that my subscription information could not be verified. I enter my username, password, and license key and successfully unlock it. But the next time I launch it, it does the same thing again.

I have attempted to uninstall and reinstall the app, but it is still behaving this way. How do I fix?
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J A Reif
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Re: Subscription information could not be verified (over and over)

Post by J A Reif »

If you would, please send a screenshot of the exact error you are getting and your subscription number (do not post it here!) to me at websupport@sapien.com. That will help us to resolve this for you. Thank you!
June Alane Reif
SAPIEN Technologies, Inc.
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