I got an email to say Primalscript 2014 has expired. When I look at my registered products it only says I have primalscript 2014 registered. But I am running primalscript 2015 and when I try to register it , it says it's already registered???? So how do I know when 2015 expires and if my 2015 is based on the 2014 expiry, why doesnt the registered software page update to show I have 2015?
Thanks
David Z
Primalscript versions and renewal
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DO NOT POST LICENSE NUMBERS, ACTIVATION KEYS OR ANY OTHER LICENSING INFORMATION IN THIS FORUM.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
Any code longer than three lines should be added as code using the 'Select Code' dropdown menu or attached as a file.
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Primalscript versions and renewal
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Thank you for posting, Lembasts.
Did you remember to include the following?
*** Make sure you do not post any licensing information ***
Thank you for posting, Lembasts.
Did you remember to include the following?
- 1. Product, version and build (e.g. Product: PrimalScript 2014, Version & Build: 7.0.46. Version and build information can be found in the product's About box accessed by clicking the blue icon with the 'i' in the upper right hand corner of the ribbon.)
2. Specify if you are running a 32 or 64 bit version
3. Specify your operating system and if it is 32 or 64 bit.
4. Attach a screenshot if your issue can be seen on the screen
5. Attach a zip file if you have multiple files (crash reports, log entries, etc.) related to your issue.
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Re: Primalscript versions and renewal
Having an active subscription give you to access the latest builds of the product including major releases.
Even though your product page shows PrimalScript 2014, you still have access to 2015 builds up until your subscription expired. Once you renew your subscription it will show up as PrimalScript 2015.
If you have any questions about renewal, please contact sales@sapien.com and they will be happy to assist you.
David
Even though your product page shows PrimalScript 2014, you still have access to 2015 builds up until your subscription expired. Once you renew your subscription it will show up as PrimalScript 2015.
If you have any questions about renewal, please contact sales@sapien.com and they will be happy to assist you.
David
David
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.