Hi,
I tried downloading PrimalScript 2015 and installed both the 32 and 64-bit versions. I have tried installing on Windows 7 and Windows 8.1. The installation always completes successfully
Every time I attempt to launch the application, it crashes. I am a local admin to all computers tested. Tried to RunAs Administrator but nothing is working.
Event Viewer reports that PrimalScript is crashing upon launch.
Is there any fix for this?
Thanks,
Rob
PrimalScript 2015 will not start
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DO NOT POST LICENSE NUMBERS, ACTIVATION KEYS OR ANY OTHER LICENSING INFORMATION IN THIS FORUM.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
Any code longer than three lines should be added as code using the 'Select Code' dropdown menu or attached as a file.
- SAPIEN Support Forums
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PrimalScript 2015 will not start
This is an automated post. A real person will respond soon.
Thank you for posting, robwm.
Did you remember to include the following?
*** Make sure you do not post any licensing information ***
Thank you for posting, robwm.
Did you remember to include the following?
- 1. Product, version and build (e.g. Product: PrimalScript 2014, Version & Build: 7.0.46. Version and build information can be found in the product's About box accessed by clicking the blue icon with the 'i' in the upper right hand corner of the ribbon.)
2. Specify if you are running a 32 or 64 bit version
3. Specify your operating system and if it is 32 or 64 bit.
4. Attach a screenshot if your issue can be seen on the screen
5. Attach a zip file if you have multiple files (crash reports, log entries, etc.) related to your issue.
*** Make sure you do not post any licensing information ***
- Alexander Riedel
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Re: PrimalScript 2015 will not start
Most likely a missing system component. We are investigating. Can you verify which MFC runtime versions you have installed?
Alexander Riedel
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
- Alexander Riedel
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Re: PrimalScript 2015 will not start
It would also help to see the event viewer details.
Alexander Riedel
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
Re: PrimalScript 2015 will not start
Here is the Application Log from a Windows 7 computer. I tried launching it a few times to produce some data for you.
- Alexander Riedel
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Re: PrimalScript 2015 will not start
I only have the 32-bit version of PrimalScript installed. I am seeing that Microsoft Visual C++ Redistributable (x86) version 11.0.61030. I'm am very certain that this was part of the PrimalScript installation.
- Alexander Riedel
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Re: PrimalScript 2015 will not start
Is this on a 32 or 64 bit OS?
Alexander Riedel
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
Re: PrimalScript 2015 will not start
Windows 7 SP1 Enterprise 32-bit
Windows 8.1 Enterprise 64-bit
The event viewer log I submitted is from Windows 7.
Windows 8.1 Enterprise 64-bit
The event viewer log I submitted is from Windows 7.