PrimalScript Install fails

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Veracity Jones
Posts: 1
Last visit: Wed Mar 07, 2007 2:39 am

PrimalScript Install fails

Post by Veracity Jones »

PrimalScript Install fails with the following information:
Error Code: -5003 : 0x714Error Information:>SetupDLLSetupDLL.cpp (1013)PAPP:PrimalScript 4.1 EnterprisePVENDOR:SAPIEN Technologies, Inc. (www.sapien.com)PGUID:1285BCE2-BADC-4C70 ... AK@Windows XP Service Pack 2 (2600) IE 6.0.2900.2180

Install succeeds on a different machine with same file.

VJ
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Alexander Riedel
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Last visit: Thu Mar 28, 2024 9:29 am
Answers: 20
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PrimalScript Install fails

Post by Alexander Riedel »

The error code indicates that InstallShield cannot install it's installer kernel.
According to their site the following steps can help:

- Reboot to clear any pending setup programs.
- Clear temporary folders and files using the disk cleanup wizard.
- Delete temporary internet files.
- Reboot and try to run the setup again.
Alexander Riedel
SAPIEN Technologies, Inc.
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