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Trial key needed

Posted: Wed Sep 25, 2019 8:36 am
by robmo
Product, version and build: PrimalScript 2019
32 or 64 bit version of product: 64-bit
Operating system: Windows 10 1903
32 or 64 bit OS: 64-bit

Hi,

I need to use a trial version of PrimalScript so I can debug a script on a virtual machine. I have requested one in the past that now seems to be expired. When I try to get a new trial key, it is giving me the same expired key only.

How can I use PrimalScript for a temporary debug situation? We didn't need a trial key to temporarily use PrimalScript that long ago. You could just click on Continue and you were allowed to use the product. Now a key is required if you want to use the product at all.

Thank you!
Rob

Re: Trial key needed

Posted: Wed Sep 25, 2019 8:49 am
by Alexander Riedel
Trial keys are for VMs to use the 45 day trial period. It cannot be renewed under normal circumstance and is not intended for this purpose.

Your license comes with two activations and one seems available. Just activate it on your VM. You can deactivate it later if needed, or, if you destroy or reset the VM before doing so reset the activation on your account page.
If you do this occasionally, that should work fine. If this is something you do all the time and as a matter of course, please contact sales@sapien.com to obtain information on a Lab Pack.