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Installing on a Standalone without ANY Network connection

Posted: Tue Mar 05, 2019 6:54 am
by FrankAndrew
Product, version and build: PrimalScript 2019, 7.4.124
32 or 64 bit version of product: 64 bit
Operating system: Windows 7 Enterprise
32 or 64 bit OS: 64 bit

My company has tasked me with writing a script to extract meta data from files.
This has to be written on a machine that has NO Network Connection to ANY Network due to security concerns with production data.

I am trying to install from a USB stick.

When I try to install PrimalScript 2019 I get the following error:

An error has occurred while downloading a file NDP452-KB2901954-Web.exe

I have placed my SAPIEN license in the appropriate location.

Can I get any and all needed files that are needed somewhere else before the Installation is started?

After clicking away the above error message the Installation seems to continue as normal BUT when it gets to the "Installing prerequisite software" it seems to never come back and does NOT Display any other messages. It Looks like it is hung.

I first tried to install PowerShell Studio 2019 because I want to write this script in PowerShell but the Installation also takes forever. :-(

What can we do here?

Re: Installing on a Standalone without ANY Network connection

Posted: Tue Mar 05, 2019 8:18 am
by davidc
The installers do not require internet connection. The only exception is the .NET web installer, which checks for .NET 4.5.2. If it is not present, it will ask you to download the runtime.
Another issue that can occur with offline machines is outdated trusted root certificates. Which can prevent the installation of the software.

I recommend running the installer with logging:

Code: Select all

InstallerName.exe /exenoui /qn /L*v .\Install.log
The resulting log should give you more details about why it is failing. Note: This command will only install the main software without prerequisites.

If you need to, you can download the prerequisites from your registered products page:

https://www.sapien.com/account/products

The link is on the right-hand side:
Software Prerequites.png
Software Prerequites.png (38.19 KiB) Viewed 731 times

Re: Installing on a Standalone without ANY Network connection

Posted: Tue Mar 05, 2019 8:49 am
by Alexander Riedel
NDP452-KB2901954-Web.exe is the .NET runtime. We decided not to include it physically in the installer because it would really bloat it.

Re: Installing on a Standalone without ANY Network connection

Posted: Tue Mar 05, 2019 9:03 am
by Alexander Riedel
The offline installer for it can be downloaded here: https://www.microsoft.com/en-us/downloa ... x?id=42642

Re: Installing on a Standalone without ANY Network connection

Posted: Thu Mar 07, 2019 5:35 am
by FrankAndrew
Thanks a lot guys.

That did the trick.

I first installed the .NET package.
Then I installed the Update package, then ScriptMerge, then the Document Explorer.

After all that I just started the "normal" installer as usual and it completed in the normal time, everything PERFECT!

Thanks again,
Frank Andrew Easton