Upgrade to 2019 from 2018 - program aborts after opening project
Posted: Mon Dec 03, 2018 9:09 am
Product, version and build: PrimalScript 2018 Version 7.4.118 / PrimalScript 2019 Version 7.4.119
32 or 64 bit version of product: 64 bit
Operating system: Windows 10 Pro
32 or 64 bit OS: 64 bit
I upgraded to PrimalScript 2019 Version 7.4.119 and when I open up an existing project - the program aborts/closes after displaying the workspace.
I tried uninstalling 2019 and re-installing, same issue. I re-installed 2018 and everything works fine, so I upgraded again and the same issue happens.
Any ideas?
Event Viewer info:
Faulting application name: PrimalScript.exe, version: 7.4.119.0, time stamp: 0x5bff9487
Faulting module name: ucrtbase.dll, version: 10.0.17134.319, time stamp: 0x40b70dec
Exception code: 0xc0000409
Fault offset: 0x000000000006e57e
Faulting process id: 0x494c
Faulting application start time: 0x01d48b289a6ff70d
Faulting application path: C:\Program Files\SAPIEN Technologies, Inc\PrimalScript 2019\PrimalScript.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 9ac905fe-a4e0-441b-a363-f8d5952de8de
Faulting package full name:
Faulting package-relative application ID:
32 or 64 bit version of product: 64 bit
Operating system: Windows 10 Pro
32 or 64 bit OS: 64 bit
I upgraded to PrimalScript 2019 Version 7.4.119 and when I open up an existing project - the program aborts/closes after displaying the workspace.
I tried uninstalling 2019 and re-installing, same issue. I re-installed 2018 and everything works fine, so I upgraded again and the same issue happens.
Any ideas?
Event Viewer info:
Faulting application name: PrimalScript.exe, version: 7.4.119.0, time stamp: 0x5bff9487
Faulting module name: ucrtbase.dll, version: 10.0.17134.319, time stamp: 0x40b70dec
Exception code: 0xc0000409
Fault offset: 0x000000000006e57e
Faulting process id: 0x494c
Faulting application start time: 0x01d48b289a6ff70d
Faulting application path: C:\Program Files\SAPIEN Technologies, Inc\PrimalScript 2019\PrimalScript.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 9ac905fe-a4e0-441b-a363-f8d5952de8de
Faulting package full name:
Faulting package-relative application ID: