build not covered....

This forum can be browsed by the general public. Posting is limited to current SAPIEN license holders with active maintenance and does not offer a response time guarantee.
Forum rules
DO NOT POST LICENSE NUMBERS, ACTIVATION KEYS OR ANY OTHER LICENSING INFORMATION IN THIS FORUM.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.

Any code longer than three lines should be added as code using the 'Select Code' dropdown menu or attached as a file.
This topic is 6 years and 4 months old and has exceeded the time allowed for comments. Please begin a new topic or use the search feature to find a similar but newer topic.
User avatar
ctisdm1@ocnjcc.org
Posts: 1
Last visit: Tue Nov 21, 2017 11:28 am

build not covered....

Post by ctisdm1@ocnjcc.org »

Screen Shot 11-16-17 at 02.47 PM.JPG
Product, version and build: PScript (and all bundled products)
32 or 64 bit version of product:64
Operating system:Win 10
32 or 64 bit OS:64

Getting the "build not covered w/ subscription..." error.
How did my build change and how do I go back, if that's the cure?
Subscription expired 9/1 but need to continue with last updated version.
User avatar
davidc
Posts: 5913
Last visit: Mon Jul 08, 2019 8:55 am
Been upvoted: 2 times

Re: build not covered....

Post by davidc »

You can download the latest build you are eligible for from SAPIEN.com->My Account->Registered Products:

https://www.sapien.com/account/products

You will need to uninstall the current build, before installing an older build.

Note: The product never installs an update automatically. The user must manually install the new build or press the Download and Install button via the Update Tool.
David
SAPIEN Technologies, Inc.
This topic is 6 years and 4 months old and has exceeded the time allowed for comments. Please begin a new topic or use the search feature to find a similar but newer topic.