File Association etc

Post by **stephan** » Sun Dec 10, 2006 1:09 pm

Hey,

I'm having a couple of an annoying problems with PSE 4.1.531.

Cannot "Edit with PrimalScript" after right clicking on a file unless PS is open already. Nothing happens otherwise.
Updating does not work because it does not recognise I have PS installed.
The insert image function on this page does not seem to work.
Cheers

Stephan

Wed Jan 10, 2007 12:45 am

we're having the same problem as #1 (right-click problem) - does anyone have a solution?

Post by **Alexander Riedel** » Wed Jan 10, 2007 12:55 am

Bob.

Could you provide some more details?
What type of file? Extensions?
What exact build do you have?

Alex

Wed Jan 10, 2007 1:04 am

Alex
PS professional 4.1.531
it doesn't happen everytime but very frequently (usually with .vbs files)
the initial screen appears then disappears
we're left with a PrimalScript_ex process that takes 99% CPU

Bob

Post by **Alexander Riedel** » Wed Jan 10, 2007 1:10 am

primalscript_ex ? Can you please verify that this is the file name shown?
Could you email a screenshot of Process Manager to support@sapien.com?

Wed Jan 10, 2007 1:58 am

sorry should "." not "_"

email of screenshot sent as requested

Post by **Alexander Riedel** » Wed Jan 10, 2007 2:05 am

Can you please export the following key:
HKEY_CLASSES_ROOTVBSFileShellEdit With PrimalScript
and send it to the same email address?

Rename the .reg file to .txt please before sending

Wed Jan 10, 2007 4:35 pm

emailed as requested (the value isn't set)

Post by **Alexander Riedel** » Wed Jan 10, 2007 5:43 pm

I am sorry, I was not clear enough.
You sent a screenshot, but I need you to right click in regedit on that
key and select export.
Save it as VBSFile.reg to your desktop.
Rename the file to VBSFile.txt and email itto support@sapien.com

Thanks,
Alex

Wed Jan 10, 2007 5:55 pm

you were quite clear! now sent as requested

SAPIEN Technologies