Frequent crashed on Alt+Tab

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User avatar
Rob S
Posts: 19
Joined: Tue Nov 14, 2006 6:42 pm

Frequent crashed on Alt+Tab

Post by Rob S » Wed May 06, 2009 11:21 pm

PrimalScript (4.5.580 on Vista SP1) crashed for the seventh time today. When it crashes, it's always when I'm alt-tabbing away from it.
Details from "Problem reports and solutions":

Problem signature
Problem Event Name: APPCRASH


Application Name: PrimalScript.exe
Application Version: 4.5.580.0
Application Timestamp: 49d5b79f
Fault Module Name: MFC42.DLL
Fault Module Version: 6.6.8063.0
Fault Module Timestamp: 4791a6f4
Exception Code: c0000005
Exception Offset: 00021b6f
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1043
Additional Information 1: 8f7f
Additional Information 2: 8afbeb14534be497b689c085e38eccce
Additional Information 3: b3f1
Additional Information 4: f09d18cc26ca21edbe5b6a8bcd144543

User avatar
jhicks
Posts: 1789
Joined: Sun Jan 21, 2007 11:31 pm

Frequent crashed on Alt+Tab

Post by jhicks » Wed May 06, 2009 11:50 pm

The dev team will need to look into this. Has this always happened with this PrimalScript installation or is it a recent problem? Are you running 32 or 64 bit Vista?

User avatar
Rob S
Posts: 19
Joined: Tue Nov 14, 2006 6:42 pm

Frequent crashed on Alt+Tab

Post by Rob S » Thu May 07, 2009 12:38 am

I'm running 32 bit Vista.

I've had crashes for quite some time now (a few months or so), but today I noticed it seemed related to Alt+Tab.
(And some ASP code open; but luckily not all the time)

User avatar
Alexander Riedel
Posts: 7049
Joined: Tue May 29, 2007 4:43 pm

Frequent crashed on Alt+Tab

Post by Alexander Riedel » Thu May 07, 2009 3:24 am

Could you please verify if this has something to do with the file active at the time?

Please also determine if the file active when this happens is modified or not.

Please be as precise as possible.
Is the file open local or network?
Do you have file history enabled?
Do you have save files on loosing focus enabled?

Thanks!

Alex
Alexander Riedel
SAPIEN Technologies, Inc.

User avatar
Rob S
Posts: 19
Joined: Tue Nov 14, 2006 6:42 pm

Frequent crashed on Alt+Tab

Post by Rob S » Thu May 07, 2009 6:46 pm

Here are some preliminary answers:

- I've had no crashes today, even though I'm working on the same files
- The files are local (loaded from dynamic folder project (PWS))
- File history is disabled
- Save files when losing focus is disabled

User avatar
Alexander Riedel
Posts: 7049
Joined: Tue May 29, 2007 4:43 pm

Frequent crashed on Alt+Tab

Post by Alexander Riedel » Thu May 07, 2009 8:11 pm

Ok. Thank you for the update. Please keep us posted with anything that might help us reproduce the problem.

Alex
Alexander Riedel
SAPIEN Technologies, Inc.