I just installed the latest version of the Productivity Pack tools and I am wondering if, as a SAPIEN Software Suite 2012 customer, I am entitled for the licence key.
I checked on my account as indicated on the Productivity Pack page:
The only option that is related to this licence is the "Click to request an offline key" link, where I'm asked to fill out a form and explain "why I need to activate the software offline".These tools are completely free to our software customers. All you need to do is install the software and claim your free Productivity Pack license key from your SAPIEN account page.
Is this the correct procedure?
If so, I do not have any "subscription number". Is it correct to enter my current SAPIEN Software Suite 2012 licence key?