Search found 7005 matches

by Alexander Riedel
Wed May 06, 2009 8:03 pm
Forum: Productivity Pack Support
Topic: PrimalPad Multiple Instances
Replies: 4
Views: 3534

PrimalPad Multiple Instances

Download build 1.0.0.5. It's now limited to one instance.
We'll add an actual option later.
by Alexander Riedel
Wed May 06, 2009 3:52 am
Forum: PrimalScript
Topic: hangs at splash screen
Replies: 3
Views: 417

hangs at splash screen

Thanks for getting back to us. I'll see that such a message doesn't get hidden behind the splash screen.
by Alexander Riedel
Wed May 06, 2009 3:33 am
Forum: PrimalScript
Topic: hangs at splash screen
Replies: 3
Views: 417

hangs at splash screen

Or you can launch primalscript.exe as
PrimalScript /NOSPLASH
from a command line. Most likely there is some
dialog blocking it hidden underneath. Please let us know what it is.

Alex
by Alexander Riedel
Mon May 04, 2009 8:48 am
Forum: PrimalScript
Topic: Primal Script Studio issues
Replies: 10
Views: 2160

Primal Script Studio issues

Hi Renato. Thank you for clarifying. The scenario you describe is perfectly fine. User in this context means "person" not user id in a Windows or network sense. You can always review our EULA here: http://www.primaltools.com/eula.asp We have updated the PrimalXML and PrimalSQL installers, but that m...
by Alexander Riedel
Sun May 03, 2009 7:36 am
Forum: PrimalScript
Topic: Primal Script Studio issues
Replies: 10
Views: 2160

Primal Script Studio issues

Please note that you cannot share a license among multiple users. You must obtain a proper license for each user.
SAPIEN software is always licensed per user and never per CPU.
by Alexander Riedel
Fri May 01, 2009 8:02 am
Forum: PrimalScript
Topic: PS 2009, Script Packager causes crash
Replies: 5
Views: 391

PS 2009, Script Packager causes crash

No luck producing this so far. Can you provide more specific steps?
How many COM objects do you add?
Which and HOW do you delete them?
When exactly does the crash occur, when you press the remove button or on closing the dialog?

Thanks,

Alex
by Alexander Riedel
Fri May 01, 2009 3:55 am
Forum: PrimalScript
Topic: PS 2009, Script Packager causes crash
Replies: 5
Views: 391

PS 2009, Script Packager causes crash

Thank you for letting us know. I will look into it.

Alex
by Alexander Riedel
Tue Apr 28, 2009 5:15 pm
Forum: PrimalScript
Topic: Script Packager and Com Objects
Replies: 1
Views: 410

Script Packager and Com Objects

Usually when a dll cannot be registered some dependency or prerequisite is not installed. I find the tool here: http://www.dependencywalker.com/ very handy to determine what other dlls a module depends on. The SOAP toolkit has a runtime installer, found here: http://www.microsoft.com/downloads/detai...
by Alexander Riedel
Sun Apr 26, 2009 7:21 pm
Forum: PrimalScript
Topic: ActiveState Help Configuration
Replies: 4
Views: 507

ActiveState Help Configuration

The help viewer will ignore script errors on web sites with the next service build.

Alex
Alexander Riedel2009-04-27 02:22:09
by Alexander Riedel
Fri Apr 24, 2009 8:12 am
Forum: Customer Service
Topic: unable to determine license status
Replies: 5
Views: 2417

unable to determine license status

Unable to determine license status means you have insufficient rights to write to certain locations in the registry. Either run PrimalScript once as adminstrator to unlock it with your license key or send your license key to support@sapien.com for a permanent license file.