Search found 6998 matches

by Alexander Riedel
Thu May 07, 2009 3:28 am
Forum: Customer Service
Topic: editing account details (forum)
Replies: 3
Views: 2040

editing account details (forum)

You can always change your account details at my.sapien.com

Alex
by Alexander Riedel
Thu May 07, 2009 3:26 am
Forum: ChangeVue
Topic: ChangeVue/PrimalScript Connection
Replies: 9
Views: 4799

ChangeVue/PrimalScript Connection

Could you give us the exact folder names for the repository and your local folder?
I will try to set this up as exact as possible.
Did you use another source control system with PrimalScript before?

Alex
by Alexander Riedel
Thu May 07, 2009 3:24 am
Forum: PrimalScript
Topic: Frequent crashed on Alt+Tab
Replies: 5
Views: 839

Frequent crashed on Alt+Tab

Could you please verify if this has something to do with the file active at the time? Please also determine if the file active when this happens is modified or not. Please be as precise as possible. Is the file open local or network? Do you have file history enabled? Do you have save files on loosin...
by Alexander Riedel
Wed May 06, 2009 8:03 pm
Forum: Productivity Pack Support
Topic: PrimalPad Multiple Instances
Replies: 4
Views: 3531

PrimalPad Multiple Instances

Download build 1.0.0.5. It's now limited to one instance.
We'll add an actual option later.
by Alexander Riedel
Wed May 06, 2009 3:52 am
Forum: PrimalScript
Topic: hangs at splash screen
Replies: 3
Views: 413

hangs at splash screen

Thanks for getting back to us. I'll see that such a message doesn't get hidden behind the splash screen.
by Alexander Riedel
Wed May 06, 2009 3:33 am
Forum: PrimalScript
Topic: hangs at splash screen
Replies: 3
Views: 413

hangs at splash screen

Or you can launch primalscript.exe as
PrimalScript /NOSPLASH
from a command line. Most likely there is some
dialog blocking it hidden underneath. Please let us know what it is.

Alex
by Alexander Riedel
Mon May 04, 2009 8:48 am
Forum: PrimalScript
Topic: Primal Script Studio issues
Replies: 10
Views: 2135

Primal Script Studio issues

Hi Renato. Thank you for clarifying. The scenario you describe is perfectly fine. User in this context means "person" not user id in a Windows or network sense. You can always review our EULA here: http://www.primaltools.com/eula.asp We have updated the PrimalXML and PrimalSQL installers, but that m...
by Alexander Riedel
Sun May 03, 2009 7:36 am
Forum: PrimalScript
Topic: Primal Script Studio issues
Replies: 10
Views: 2135

Primal Script Studio issues

Please note that you cannot share a license among multiple users. You must obtain a proper license for each user.
SAPIEN software is always licensed per user and never per CPU.
by Alexander Riedel
Fri May 01, 2009 8:02 am
Forum: PrimalScript
Topic: PS 2009, Script Packager causes crash
Replies: 5
Views: 378

PS 2009, Script Packager causes crash

No luck producing this so far. Can you provide more specific steps?
How many COM objects do you add?
Which and HOW do you delete them?
When exactly does the crash occur, when you press the remove button or on closing the dialog?

Thanks,

Alex
by Alexander Riedel
Fri May 01, 2009 3:55 am
Forum: PrimalScript
Topic: PS 2009, Script Packager causes crash
Replies: 5
Views: 378

PS 2009, Script Packager causes crash

Thank you for letting us know. I will look into it.

Alex