Search found 179 matches

by J. Reif
Mon Apr 14, 2014 2:17 pm
Forum: Customer Service
Topic: Forum not behaving correctly
Replies: 6
Views: 3026

Re: Forum not behaving correctly

Just so you know, we have been monitoring the forum since your post this morning. It would seem there have been some issues on the east coast. I am working with our ISP to find out what is going on. Thanks for your patience!
by J. Reif
Thu Mar 27, 2014 8:55 am
Forum: Customer Service
Topic: License Problem, need email contact
Replies: 1
Views: 2387

Re: License Problem, need email contact

Someone will be contacting you shortly.
by J. Reif
Tue Mar 25, 2014 12:12 pm
Forum: Customer Service
Topic: Can't post to product support forum
Replies: 2
Views: 2312

Re: Can't post to product support forum

Hello,

I have checked your forum permissions and they are set so that you should be able to post in the product support forum. Please try logging out, closing your browser, relaunching your browser and logging back in.
by J. Reif
Mon Mar 24, 2014 8:48 am
Forum: Former and Future Customers - Questions
Topic: Powershell Studio 2014 Subscription Issue
Replies: 1
Views: 1253

Re: Powershell Studio 2014 Subscription Issue

Hello Shane, Thank you for pointing out the issue with your password. I believe it has something to do with some of the characters it contained. This is most likely the issue that also caused your forum permissions to not be set correctly. We are currently looking into it and will either amend the c...
by J. Reif
Tue Mar 18, 2014 9:04 am
Forum: Customer Service
Topic: Powershell Studio show process of cmdline tool in a dialog
Replies: 1
Views: 1785

Re: Powershell Studio show process of cmdline tool in a dial

Good morning.

I am sorry, but this forum is for customer service questions only. Please repost your question in the PowerShell GUI forum: http://www.sapien.com/forums/viewforum.php?f=21

Thank you!
by J. Reif
Mon Mar 17, 2014 3:14 pm
Forum: Customer Service
Topic: Rendered Useless
Replies: 4
Views: 2811

Re: Rendered Useless

You are welcome. Sorry for the confusion.
by J. Reif
Wed Mar 12, 2014 11:27 am
Forum: Customer Service
Topic: PrimalScript 2012 PowerShell V4 button not active
Replies: 1
Views: 1703

Re: PrimalScript 2012 PowerShell V4 button not active

Hello,

The customer Service Forum is for non-product related topics. Would you be so kind as to post your question in the Product Support Forum for PrimalScript located here http://www.sapien.com/forums/viewforum.php?f=11?

Thank you!
by J. Reif
Thu Mar 06, 2014 10:45 am
Forum: Customer Service
Topic: Spearphishing or legitimate email?
Replies: 6
Views: 5966

Re: Spearphishing or legitimate email?

We have made our decision on an email service. We will be using MailChimp for any future emails that are being sent to more than 250 recipients. They have provided me with the following list of mailing IP addresses: 72.26.195.64/27 74.63.47.96/27 173.231.138.192/27 173.231.139.0/24 173.231.176.0/21 ...
by J. Reif
Fri Feb 21, 2014 12:28 pm
Forum: Customer Service
Topic: Spearphishing or legitimate email?
Replies: 6
Views: 5966

Re: Spearphishing or legitimate email?

I will post the new provider here when we make our final choice. Thank you!
by J. Reif
Fri Feb 21, 2014 10:16 am
Forum: Customer Service
Topic: Spearphishing or legitimate email?
Replies: 6
Views: 5966

Re: Spearphishing or legitimate email?

sapien.com is hosted by Rackspace. Rackspace limits emails 'of a similar nature' to 250 total. So, when we need to send emails to more than 250 people (for example, when we announce a new release), we have to use an email service like Vertical Response, Constant Contact, MailChimp, etc. The email ad...