Search found 131 matches

by J. Reif
Mon Mar 18, 2013 4:39 pm
Forum: Customer Service
Topic: I can't post a topic in the Powershell Studio Forum
Replies: 9
Views: 5120

Re: I can't post a topic in the Powershell Studio Forum

Hello SdeDot,

You must be logged in to your account in order to post in the Product Support forums. If you ARE logged in, please try logging out and then back in. If that does not clear the issue, please let us know!

- June
by J. Reif
Thu Mar 14, 2013 3:58 pm
Forum: Customer Service
Topic: Forum login repeatedly time out
Replies: 13
Views: 6958

Re: Forum login repeatedly time out

I have made some changes to the Security Settings on the forum which I believe may be the cause of your time out issues. I would ask you log out and then back in again, please and let me know if the new setting have made any difference. Just FYI: A "Keep me logged in" button on the log in page is in...
by J. Reif
Thu Mar 14, 2013 1:54 pm
Forum: Customer Service
Topic: Forum login repeatedly time out
Replies: 13
Views: 6958

Re: Forum login repeatedly time out

scriptinganswers,com was not redirecting to the proper URL. That issue has been addressed. Thanks for finding that! However - I do not think that the redirect was the cause of your issue and will continue to investigate.
by J. Reif
Thu Mar 14, 2013 12:04 pm
Forum: Customer Service
Topic: Forum login repeatedly time out
Replies: 13
Views: 6958

Re: Forum login repeatedly time out

I am still looking in to this issue. We have tried to replicate it to no avail. I want to assure that I have not given up, but would like you to try the following on both machines that give you trouble. 1. Log out. 2. Clear your cookies. (You don't have to clear them all, just the ones related to ou...
by J. Reif
Wed Mar 13, 2013 1:44 pm
Forum: Customer Service
Topic: Forum login repeatedly time out
Replies: 13
Views: 6958

Re: Forum login repeatedly time out

We are running the latest version of phpBB (3.0.11) and PHP Version 5.3.20. It really shouldn't be timing you out, regardless of the number of machines you are logged-in on. But - out of curiosity, if you are only logged-in on one machine, do you still get logged out? I'm checking on a number of pos...
by J. Reif
Wed Mar 13, 2013 12:53 pm
Forum: Customer Service
Topic: Cannot upload most files
Replies: 2
Views: 2070

Re: Cannot upload most files

Not gripe, gripe at all. Only a real user can let us know where all our oversights are with regards to the new forum. Sometimes it's just a matter of changing some setting to make our forum users happy. I have changed the setting to make plain text files uploadable.
by J. Reif
Wed Mar 13, 2013 12:10 pm
Forum: Customer Service
Topic: Forum login repeatedly time out
Replies: 13
Views: 6958

Re: Forum login repeatedly time out

We have not set any time limits on users. I'm afraid I need to ask a few questions in order to fully investigate this matter. Is this a new problem that you have just begun to experience or has this been happening every time you have used the forum? Is it machine specific? If yes, what OS and Versio...
by J. Reif
Tue Mar 05, 2013 12:41 pm
Forum: Customer Service
Topic: Cannot edit/delete own posts.
Replies: 6
Views: 3554

Re: Cannot edit/delete own posts.

I found the reason you were blocked from editing/deleting and have corrected this issue. The decision to put a 24 hour restriction on edits/deletes was made for various reasons, but I will be sure to express your concerns regarding this matter and let you know the outcome. Please let me know if you ...
by J. Reif
Tue Mar 05, 2013 12:19 pm
Forum: Customer Service
Topic: Unable to access store
Replies: 3
Views: 2305

Re: Unable to access store

There is, indeed, an issue with IE 10. We are working to install Microsoft's hotfix for this. In the meantime, we recommend using Chrome or Firefox for the store. We will post here again once the issue has been corrected.
by J. Reif
Tue Mar 05, 2013 10:37 am
Forum: Customer Service
Topic: Unable to access store
Replies: 3
Views: 2305

Re: Unable to access store

Our server is experiencing some latency issues this morning. We apologize for the inconvenience and ask that you please try again. If you continue to have trouble accessing the store, please include the following in your reply: 1. What Operating System and version are you using (e.g. Windows 8) 2. W...