Search found 166 matches

by J. Reif
Mon Mar 24, 2014 8:48 am
Forum: Trial Software / Pre-sales Technical Questions
Topic: Powershell Studio 2014 Subscription Issue
Replies: 1
Views: 1186

Re: Powershell Studio 2014 Subscription Issue

Hello Shane, Thank you for pointing out the issue with your password. I believe it has something to do with some of the characters it contained. This is most likely the issue that also caused your forum permissions to not be set correctly. We are currently looking into it and will either amend the c...
by J. Reif
Tue Mar 18, 2014 9:04 am
Forum: Customer Service
Topic: Powershell Studio show process of cmdline tool in a dialog
Replies: 1
Views: 1683

Re: Powershell Studio show process of cmdline tool in a dial

Good morning.

I am sorry, but this forum is for customer service questions only. Please repost your question in the PowerShell GUI forum: http://www.sapien.com/forums/viewforum.php?f=21

Thank you!
by J. Reif
Mon Mar 17, 2014 3:14 pm
Forum: Customer Service
Topic: Rendered Useless
Replies: 4
Views: 2603

Re: Rendered Useless

You are welcome. Sorry for the confusion.
by J. Reif
Wed Mar 12, 2014 11:27 am
Forum: Customer Service
Topic: PrimalScript 2012 PowerShell V4 button not active
Replies: 1
Views: 1592

Re: PrimalScript 2012 PowerShell V4 button not active

Hello,

The customer Service Forum is for non-product related topics. Would you be so kind as to post your question in the Product Support Forum for PrimalScript located here http://www.sapien.com/forums/viewforum.php?f=11?

Thank you!
by J. Reif
Thu Mar 06, 2014 10:45 am
Forum: Customer Service
Topic: Spearphishing or legitimate email?
Replies: 6
Views: 5581

Re: Spearphishing or legitimate email?

We have made our decision on an email service. We will be using MailChimp for any future emails that are being sent to more than 250 recipients. They have provided me with the following list of mailing IP addresses: 72.26.195.64/27 74.63.47.96/27 173.231.138.192/27 173.231.139.0/24 173.231.176.0/21 ...
by J. Reif
Fri Feb 21, 2014 12:28 pm
Forum: Customer Service
Topic: Spearphishing or legitimate email?
Replies: 6
Views: 5581

Re: Spearphishing or legitimate email?

I will post the new provider here when we make our final choice. Thank you!
by J. Reif
Fri Feb 21, 2014 10:16 am
Forum: Customer Service
Topic: Spearphishing or legitimate email?
Replies: 6
Views: 5581

Re: Spearphishing or legitimate email?

sapien.com is hosted by Rackspace. Rackspace limits emails 'of a similar nature' to 250 total. So, when we need to send emails to more than 250 people (for example, when we announce a new release), we have to use an email service like Vertical Response, Constant Contact, MailChimp, etc. The email ad...
by J. Reif
Thu Feb 20, 2014 4:03 pm
Forum: Customer Service
Topic: Spearphishing or legitimate email?
Replies: 6
Views: 5581

Re: Spearphishing or legitimate email?

Hello! Yes - the email is legitimate. We use list services to send any email notices that go to more than 250 people. Vertical Response in one of those list services. We are moving our lists from them to another provider. In the process, we are also attempting to weed out accounts on our system that...
by J. Reif
Tue Feb 11, 2014 11:10 am
Forum: Customer Service
Topic: Download PrimalScript 4.1
Replies: 1
Views: 1821

Re: Download PrimalScript 4.1

Hello,

Thank you for pointing out this issue with the account page. The problem has been corrected and you should be able to download PrimalScript 4.1 without further issue.
by J. Reif
Fri Feb 07, 2014 11:45 am
Forum: PowerShell GUIs
Topic: Calling script in a Packaged Project
Replies: 3
Views: 2071

Re: Calling script in a Packaged Project

The issue on this account has been corrected. My apologies for the inconvenience!