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I completely understand that learning something new can be frustrating. Your last post and this one is very general and not specific, so it is very hard to help you with that. We cannot write code for you or understand concepts for you. Regarding "I had to do little to no scripting" and "not a power...

"i build the service. if get some error, the service look is running but it is not work." I am sorry, but that is not enough information to determine what your problem might be. "i build the service": I am assuming that means you packaged a script as a service? If so, with what options? For what pla...

As an additional treat, it’s already fixed. It will be in the next service build.

Please email your license number to support@sapien.com for evaluation.

Not trying to shift blame here, but we are facing a number of issues from switching to Visual Studio 2017 and undocumented API changes. Which we should have caught earlier but, well, you likely know how things can go wrong. So as we work diligently on making sure to address all issues, QA is busy fi...

I guess I was wrong. An issue was filed and I missed it. I guess now I need to buy donuts for all...

I see. The person replying to your last post failed to file an issue in the bug tracker. I will make her buy donuts for all

Yes, the productivity pack is a complimentary add-on to any product you purchase.
Usually you receive an offline key for these products on your sales receipt. It starts with 18-PPK
Did you enter that into the dialog? (Please don't post that key here)

All VBScript packager engines require a Visual Studio Runtime. This has always been the case. Windows 7 has one installed by default, but the version depends on the patch level. Please check again what version you have installed.

For technical support please post in the corresponding product forum with the version information requested.