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by Alexander Riedel
Thu Apr 27, 2017 10:55 pm
Forum: Customer Service
Topic: Deactivation on software doesn't deactivate on Sapien's Side
Replies: 2
Views: 134

Re: Deactivation on software doesn't deactivate on Sapien's Side

I guess some wires got crossed on the deactivation and there was a duplicate entry. I deactivated it manually, so it should be all fine now.
by Alexander Riedel
Thu Apr 27, 2017 9:13 am
Forum: Feedback
Topic: Something to think about. Please Fix this issue.
Replies: 3
Views: 90

Re: Something to think about. Please Fix this issue.

I was referring to the product version and not the powershell version. Obviously you will need to repackage your executables
by Alexander Riedel
Wed Apr 26, 2017 8:04 pm
Forum: Feedback
Topic: Something to think about. Please Fix this issue.
Replies: 3
Views: 90

Re: Something to think about. Please Fix this issue.

Packages built with the latest service builds cannot be unpacked with this tool as far as we know. Script packages are and never will be 100% secure. Due to the nature of PowerShell and its engine the code MUST exist as clear text at some point in the process. We strongly advise to never use passswo...
by Alexander Riedel
Wed Apr 26, 2017 4:56 am
Forum: Customer Service
Topic: need to transfer a license
Replies: 1
Views: 40

Re: need to transfer a license

Please contact sales@sapien.com with the subscription number you wish to transfer as well as the user name of the person who should be receiving the license.
by Alexander Riedel
Wed Apr 26, 2017 12:52 am
Forum: PowerShell Studio
Topic: PS Studio can't detect DSA.MSC
Replies: 2
Views: 77

Re: PS Studio can't detect DSA.MSC

Since C:\Windows\system32 is a mapped path and directed to two different physical folders in 32 and 64 bit mode, the most common cause for this is a platform mismatch. I can see in your animation that you use a 64 bit console, but I cannot see the platform you have selected for PowerShell Studio. No...
by Alexander Riedel
Mon Apr 24, 2017 8:30 pm
Forum: PrimalScript
Topic: Output Window blank intermittently when running scripts
Replies: 1
Views: 91

Re: Output Window blank intermittently when running scripts

Sorry, no ideas. That is really the first time I hear of anything like this. At least as far as I can remember. Please add some details as to what scripts you are running. You do no mention that. Secondly, is the output window empty, as in completely blank? Or does it just not capture the scripts ou...
by Alexander Riedel
Wed Apr 19, 2017 10:22 pm
Forum: Productivity Pack Support
Topic: primalpad can't handle the file, if the file include Traditional Chinese
Replies: 10
Views: 207

Re: primalpad can't handle the file, if the file include Traditional Chinese

Well, yes, the file is UTF-8 if UTF-8 is checked. What I suggested was to use Unicode.
PowerShell cannot recognize UTF-8 if there is no BOM (Byte Order Mark), even though in general a BOM is not required for UTF-8.
by Alexander Riedel
Wed Apr 19, 2017 7:53 pm
Forum: Productivity Pack Support
Topic: Document Explorer font is too small
Replies: 1
Views: 55

Re: Document Explorer font is too small

I see what the problem is. I will submit a bug report.
by Alexander Riedel
Wed Apr 19, 2017 7:51 pm
Forum: Productivity Pack Support
Topic: primalpad can't handle the file, if the file include Traditional Chinese
Replies: 10
Views: 207

Re: primalpad can't handle the file, if the file include Traditional Chinese

2017-04-19_19-50-01.png
2017-04-19_19-50-01.png (34.95 KiB) Viewed 75 times


Sure does.
by Alexander Riedel
Wed Apr 19, 2017 7:09 pm
Forum: Productivity Pack Support
Topic: primalpad can't handle the file, if the file include Traditional Chinese
Replies: 10
Views: 207

Re: primalpad can't handle the file, if the file include Traditional Chinese

Thank you for the update. Both files you sent are shown at UTF-8 here, but I will look into it. In the meantime, please try unicode files. It is generally a better option for this type of situation anyway.

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