Support Forums

Search found 61 matches

by sales@sapien.com
Thu Apr 06, 2017 2:33 pm
Forum: Customer Service
Topic: Need to Transfer License to New Account
Replies: 1
Views: 170

Re: Need to Transfer License to New Account

Please e-mail the 16-digit subscription number to sales@sapien.com, and reference this post. Thank you.
by sales@sapien.com
Fri Mar 31, 2017 11:30 am
Forum: Customer Service
Topic: Can't post in forums
Replies: 4
Views: 252

Re: Can't post in forums

Please send your subscription number to sales@sapien.com. We will be able to look further into this and see if there are any additional options for you. Thank you.
by sales@sapien.com
Fri Mar 31, 2017 11:09 am
Forum: Customer Service
Topic: Can't post in forums
Replies: 4
Views: 252

Re: Can't post in forums

There are no subscriptions associated with the account you used to post this. Posts on the PowerShell Studio forum will need to come from the account the subscription in question is registered to.
by sales@sapien.com
Wed Mar 15, 2017 9:06 am
Forum: PowerShell Studio
Topic: How to get a License file for auto software deploy ?
Replies: 1
Views: 117

Re: How to get a License file for auto software deploy ?

Please contact sales@sapien.com directly, referencing this post. We will be able to assist you further from there. Thank you.
by sales@sapien.com
Tue Mar 14, 2017 7:24 am
Forum: Customer Service
Topic: You have reached your activation limit
Replies: 1
Views: 204

Re: You have reached your activation limit

The activations have been reset. If there is anything else you need, please let us know. Thank you.
by sales@sapien.com
Thu Feb 16, 2017 1:59 pm
Forum: Customer Service
Topic: Notebook re-imaged
Replies: 1
Views: 363

Re: Notebook re-imaged

We have reset the activation for you. If there is anything else we can help you with, please don't hesitate to post again. Thank you.
by sales@sapien.com
Wed Feb 01, 2017 3:14 pm
Forum: Customer Service
Topic: Deactivating my install remotely
Replies: 1
Views: 215

Re: Deactivating my install remotely

Miguel,

We have reset your activation. Please make sure, in the future, that proper deactivation procedures are being followed so that you do not lose out on your allotted two activations. If there is anything further we can assist you with, please let us know. Thank you.
by sales@sapien.com
Thu Jan 12, 2017 1:54 pm
Forum: Customer Service
Topic: Please deactivate old computer
Replies: 2
Views: 237

Re: Please deactivate old computer

We have reset your activation. If there is anything further you need, please don't hesitate to post again. Thank you.
by sales@sapien.com
Thu Jan 05, 2017 10:33 am
Forum: Customer Service
Topic: Reset Activation
Replies: 2
Views: 304

Re: Reset Activation

You are now entitled to a yearly full reset of your activations directly from your Registered Products page. Please refer to the following blog, on directions regarding how to perform this reset: https://www.sapien.com/blog/2015/06/26/updated-guide-to-sapien-software-activation-2/. If you run into a...
by sales@sapien.com
Wed Jan 04, 2017 7:24 am
Forum: Customer Service
Topic: Please deactivete computer named
Replies: 1
Views: 211

Re: Please deactivete computer named

We have reset your activation. In the future, anytime you will be upgrading/switching devices, performing any maintenance, or reimaging/renaming/reinstalling your device, proper deactivation procedures should be followed so that you do not lose out on your allotted two activations. Please note that ...

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