Search found 150 matches

by J. Reif
Fri Nov 30, 2018 3:27 pm
Forum: Customer Service
Topic: Store Page Down
Replies: 2
Views: 571

Re: Store Page Down

Hello again,

PowerShell ModuleManager is now REALLY available in the store.... https://store.sapien.com/p-434-powershell-modulemanager-2019.aspx
by J. Reif
Fri Nov 30, 2018 2:47 pm
Forum: Customer Service
Topic: Store Page Down
Replies: 2
Views: 571

Re: Store Page Down

Yes, we are looking in to this. You can get rid of the runtime error by quitting your browser and restarting. However - the error will reappear if you try to add PowerShell ModuleManager to your cart. I will post here again once the issue is corrected. And, not to worry, we won't change the price in...
by J. Reif
Fri Nov 30, 2018 11:07 am
Forum: PowerShell ModuleManager
Topic: Read this first!
Replies: 0
Views: 127

Read this first!

Welcome to the SAPIEN PowerShell ModuleManager Support forum. Please only post questions about and/or issues with PowerShell ModuleManager here. Things you should NOT post here: - subscription numbers, license numbers, license keys or other personal data. - product other than PowerShell ModuleManage...
by J. Reif
Thu Nov 08, 2018 12:09 pm
Forum: Trial Software / Pre-sales Technical Questions
Topic: Display log function to textbox
Replies: 5
Views: 5121

Re: Display log function to textbox

Hi chexmix!

The PowerShell GUIs forum is open to anyone with a SAPIEN account - it is not restricted to people with registered products. You can find the forum here: https://www.sapien.com/forums/viewforum.php?f=21
by J. Reif
Thu Sep 06, 2018 9:46 am
Forum: Trial Software / Pre-sales Technical Questions
Topic: Trial Key no longer valid on same day I downloaded.
Replies: 2
Views: 6714

Re: Trial Key no longer valid on same day I downloaded.

Hello Dan, The VM trial keys have a 45-day lifespan. You generated yours in April - more than 45 days ago. I have removed the Trial Key from your account so that you may generate a new one from your account products page . I note you also generated a key for PrimalScript at that time. Have you had a...
by J. Reif
Fri Aug 31, 2018 9:16 am
Forum: Customer Service
Topic: Problem generating offline activation file
Replies: 3
Views: 2643

Re: Problem generating offline activation file

My apologies. I have generated a new file with the proper username and emailed it to you.
by J. Reif
Thu Aug 30, 2018 8:37 am
Forum: Customer Service
Topic: Problem generating offline activation file
Replies: 3
Views: 2643

Re: Problem generating offline activation file

We were able to generate the license file from your account. Look for it to arrive in your email inbox. We suspect a temporary server glitch as the generation of license files seems to be working without issue now.
by J. Reif
Wed Jul 18, 2018 1:50 pm
Forum: Customer Service
Topic: License Issue
Replies: 2
Views: 2674

Re: License Issue

Hello again Sam,
We discovered today that the use of the ampersand (&) character in a password could be causing issues for some users. If you, by any chance have an ampersand please try resetting your password to one without an ampersand and see if you can activate your software with the new password.
by J. Reif
Wed Jul 18, 2018 8:47 am
Forum: Customer Service
Topic: License Issue
Replies: 2
Views: 2674

Re: License Issue

Hello Sam,
Please send an email with the subscription number in question to me at juner@sapien.com. I will look into this matter.
by J. Reif
Tue Jun 19, 2018 10:49 am
Forum: Customer Service
Topic: Keeps asking to be activated
Replies: 5
Views: 1892

Re: Keeps asking to be activated

I will make sure our developers see this so they can investigate for you.