Search found 197 matches

by J A Reif
Mon Dec 18, 2023 4:30 pm
Forum: PowerShell Studio
Topic: Sapien Updater Install Fail
Replies: 2
Views: 11576

Re: Sapien Updater Install Fail

Hi Lery - Just a quick note on this. The link Brittney provided will expire after 24 hours. The latest version (5.8.235) is also available for download from your SAPIEN account page.
by J A Reif
Fri Dec 01, 2023 9:01 am
Forum: Customer Service
Topic: activation issue
Replies: 1
Views: 1691

Re: activation issue

Hi Domtar,

Please send the key in question (don't post it here!) to me at juner@sapien.com and I will look into this for you.
by J A Reif
Thu Nov 30, 2023 9:10 am
Forum: Former and Future Customers - Questions
Topic: Automatic Renewals
Replies: 3
Views: 2386

Re: Automatic Renewals

Your order has now been properly associated with your account. Please let me know if you have any further issues viewing the charge/invoice.
by J A Reif
Thu Nov 30, 2023 8:53 am
Forum: Former and Future Customers - Questions
Topic: Automatic Renewals
Replies: 3
Views: 2386

Re: Automatic Renewals

Hello blackwbr,

We are investigating this issue and will get back to you as soon as we can.
by J A Reif
Tue Nov 21, 2023 5:40 pm
Forum: PowerShell Studio
Topic: PS download issue with proxy block
Replies: 5
Views: 7480

Re: PS download issue with proxy block

Hello Lembasts, I am sorry to hear about the issues you have had downloading. In response, we have added a "Send this link in an email" button to the account page, which will launch your email client with a link to the software. The link will remain usable for 24 hours. I hope this will al...
by J A Reif
Tue Aug 29, 2023 8:13 am
Forum: Feedback
Topic: Powershell Studio ~ The Fastest? I think so
Replies: 1
Views: 12681

Re: Powershell Studio ~ The Fastest? I think so

Thank you for the feedback! I'll make sure the developers see this. :D
by J A Reif
Mon Jul 10, 2023 4:14 pm
Forum: Customer Service
Topic: Transfer License for Powershell Studio
Replies: 4
Views: 3006

Re: Transfer License for Powershell Studio

Just in case anyone lands here looking for instructions: The transfer of a license is covered on our FAQ page under "How do I transfer or remove a license?" If you need to add a user other than yourself to an activation key , please refer to the article entitled Managing Individual Activat...
by J A Reif
Mon Feb 06, 2023 6:40 am
Forum: Former and Future Customers - Questions
Topic: PS Studio - what's new since 2021?
Replies: 1
Views: 1367

Re: PS Studio - what's new since 2021?

You can find the product version history for PowerShell Studio and all our software titles here: https://www.sapien.com/software/version_history
by J A Reif
Wed Mar 02, 2022 11:20 am
Forum: Customer Service
Topic: Login takes me to blank page
Replies: 6
Views: 5550

Re: Login takes me to blank page

I'm glad it worked for you, Scott! For anyone else who encounters this issue and cannot reset their password, please contact websupport@sapien.com and we'll give you a hand!
by J A Reif
Wed Mar 02, 2022 9:42 am
Forum: Customer Service
Topic: Login takes me to blank page
Replies: 6
Views: 5550

Re: Login takes me to blank page

Hello -
I have sent an email to the address on your account with instructions to help you with this issue. Please do let me know the results!