Search found 121 matches

by J. Reif
Wed Jul 19, 2017 11:45 am
Forum: Customer Service
Topic: Code formatter gone!
Replies: 4
Views: 174

Re: Code formatter gone!

We have replaced the old style of the forum with a new one so that the CSS no longer interferes with the standard BBcode for code. We are working on finding a syntax highlighter.
by J. Reif
Tue Jul 18, 2017 12:53 pm
Forum: Customer Service
Topic: Code formatter gone!
Replies: 4
Views: 174

Re: Code formatter gone!

Upgrading the forum broke the plugin that allowed for the custom code format. We are working to find a replacement.
by J. Reif
Fri Jul 14, 2017 8:35 am
Forum: Customer Service
Topic: Forum username
Replies: 2
Views: 131

Re: Forum username

Hi Miles,

Your account has been re-synched with the forum with your new username. Our team will have a look at the account information pages to see what is going wrong. Thanks for letting us know!
by J. Reif
Thu Jun 22, 2017 10:47 am
Forum: Customer Service
Topic: Powershell Studion license key
Replies: 13
Views: 456

Re: Powershell Studion license key

If you have not yet registered your subscription online, you can do so on your account's product page. (https://www.sapien.com/account/products) In the upper-right of the browser window, you will see "Account Tools" Screen Shot 2017-06-22 at 9.38.20 AM.png Enter the Subscription number where instruc...
by J. Reif
Wed May 10, 2017 10:01 am
Forum: Customer Service
Topic: Can´t access my "Registered Products"
Replies: 2
Views: 256

Re: Can´t access my "Registered Products"

Your registered products page should be back up and running now.
by J. Reif
Wed May 10, 2017 10:01 am
Forum: Customer Service
Topic: Can´t access my "Registered Products"
Replies: 2
Views: 264

Re: Can´t access my "Registered Products"

Your registered products page should be back up and running now.
by J. Reif
Tue Mar 28, 2017 1:27 pm
Forum: PowerShell Studio
Topic: Deactivation Issues
Replies: 2
Views: 237

Re: Deactivation Issues

Hello,

We have reset your activation as requested. For reason that are as yet unclear, there were two activations on your subscription form the same machine. When you deactivated, the system only reset the oldest activation.
by J. Reif
Wed Feb 08, 2017 1:49 pm
Forum: Customer Service
Topic: Issue registering PowerShell Studio 2016
Replies: 1
Views: 435

Re: Issue registering PowerShell Studio 2016

Please e-mail your 16-digit subscription number to websupport@sapien.com and reference this forum post so that we can look into this matter for you.
by J. Reif
Tue Jan 24, 2017 9:19 am
Forum: Customer Service
Topic: Unable To Activate PowerShel Profile Editor
Replies: 1
Views: 291

Re: Unable To Activate PowerShel Profile Editor

Hello, Your current PPK key is for the 2015 issue. If you go to your account's product page (https://www.sapien.com/account/products) and click on the Productivity Pack button, you will be presented with a window. Just under the lisiting of your PPK key (see image) there is a link for a free upgrade...
by J. Reif
Wed Jan 18, 2017 10:30 am
Forum: Customer Service
Topic: Unable To Download Purchased Software
Replies: 2
Views: 314

Re: Unable To Download Purchased Software

The issue with the download of the SAPIEN Software Suite of products has been corrected. So sorry for the inconvenience.