Search found 12 matches

by Adam Crowe
Fri Feb 16, 2024 8:58 am
Forum: Customer Service
Topic: Buying PS 20224
Replies: 1
Views: 550

Re: Buying PS 20224

Hello Nirmal, We apologize for the inconvenience, but currently our Google Pay payment method does not support UPI. If you do not have a credit card, we would suggest the following options: Linking your bank account to your PayPal account and utilizing the PayPal method Utilizing a debit card if you...
by Adam Crowe
Thu Jun 29, 2023 11:25 am
Forum: Customer Service
Topic: We bought power shell studio in January 27,2023
Replies: 2
Views: 2509

Re: We bought power shell studio in January 27,2023

Hello, thank you for your question. To address your query, installation of our software will not work with USB drives. Instead please follow these directions to install the software on multiple computers: According to our records, the key registered to your account has 25 licenses associated with it...
by Adam Crowe
Thu May 25, 2023 1:09 pm
Forum: PowerShell Studio
Topic: 5.8.22 likes high CPU Usage
Replies: 9
Views: 2060

Re: 5.8.22 likes high CPU Usage

Thank you very much for the e-mail.
We have been able to replicate the HTTP error and are looking into it.

For now, I have forwarded your screenshot to brittneyr who will continue to assist you in your initial issue.

Thanks,
Adam
by Adam Crowe
Thu May 25, 2023 12:07 pm
Forum: PowerShell Studio
Topic: 5.8.22 likes high CPU Usage
Replies: 9
Views: 2060

Re: 5.8.22 likes high CPU Usage

Hello scoutt, Sorry to hear of your difficulty in posting an image here in the forum. I have tested image posting and did not detect any errors. I have a suspicion as to why you were unable to, but will need some information to resolve your issue. Could you tell me what the name of the file you were...
by Adam Crowe
Mon May 15, 2023 3:43 pm
Forum: Former and Future Customers - Questions
Topic: You attempted to create a new topic in the Product Support Forum, this feature is only available to customers holding an
Replies: 2
Views: 71905

Re: You attempted to create a new topic in the Product Support Forum, this feature is only available to customers holdin

Hello, Thank you for reaching out to us. We're very sorry to hear of your difficulties with our software and the forum and thank you for your patience. I will be addressing your issues regarding the forum in this post. Please be assured, the software development team will be addressing your issues i...
by Adam Crowe
Thu Nov 10, 2022 6:18 pm
Forum: Customer Service
Topic: Unable to activate PrimalSQL trial?
Replies: 7
Views: 4465

Re: Unable to activate PrimalSQL trial?

Thank you for confirming and your patience. The software team is continuing to look into this bug. While they are solving this issue, I have registered a new PrimalSQL trial key to your account starting with 9557. Please use this key to activate your trial. I will also send an e-mail to the account ...
by Adam Crowe
Wed Nov 09, 2022 9:07 am
Forum: Customer Service
Topic: Unable to activate PrimalSQL trial?
Replies: 7
Views: 4465

Re: Unable to activate PrimalSQL trial?

Thank you for the additional information and followup attempt. Depending on individual machine configurations, VM detection can render false positives. We apologize for the inconvenience. As we debug this, could you please provide the answers to a few questions? To be certain, when you attempt to ac...
by Adam Crowe
Wed Nov 09, 2022 8:33 am
Forum: Customer Service
Topic: Unable to activate PrimalSQL trial?
Replies: 7
Views: 4465

Re: Unable to activate PrimalSQL trial?

Hello jamie.dobbs, Thanks for reaching out. In looking at the screenshot you provided, it seems you are attempting to run the trial on a virtual machine. If so, you will need to utilize a virtual machine trial key. You can generate one by clicking the "Virtual Machine Trial Key" link locat...
by Adam Crowe
Fri Oct 15, 2021 4:34 pm
Forum: ChangeVue
Topic: New topic / posts to Move
Replies: 1
Views: 4063

New topic / posts to Move

A test post.
by Adam Crowe
Fri Aug 13, 2021 7:41 am
Forum: Former and Future Customers - Questions
Topic: Can't reply to the topic
Replies: 3
Views: 16953

Re: Can't reply to the topic

Thank you for providing the link!

I'm glad to hear that reply is working normally.

We will continue to monitor for any further 403 errors.
Please let us know if you encounter any other issues.