We want to make you aware that beginning this Friday Dec. 21, at 9:00 a.m. there will be scheduled downtime through Dec. 22, 9:00 a.m. (PST). We are performing our annual site maintenance and infrastructure upgrade during the holiday so that there will be minimal customer impact and to ensure a smooth transition.
All SAPIEN services will be offline during this maintenance period, including the SAPIEN website, Community Support Forums, Premium Support Ticketing, this SAPIEN Blog, the SAPIEN Store, and License Activation. The SAPIEN Information Center will remain up and available for your use during this time.
Please be sure to activate your software before Dec. 21, 9:00 a.m. if you need to use it before Dec. 22, 9:00 a.m. (PST).
If you run into any issues or have questions, feel free to contact our web team directly at firstname.lastname@example.org.
We appreciate your patience and understanding.