Primal Script 2018 Trial thinks I am on a Virtual Machine

Use this forum to ask questions before you buy. Need information on licensing or pricing? Questions about a trial version? This is the right place for you. No scripting questions, please.
Forum rules
DO NOT POST SUBSCRIPTION NUMBERS, LICENSE KEYS OR ANY OTHER LICENSING INFORMATION IN THIS FORUM.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
User avatar
thoppen@gmail.com
Posts: 1
Joined: Sun Mar 03, 2013 12:39 pm

Primal Script 2018 Trial thinks I am on a Virtual Machine

Post by thoppen@gmail.com » Tue Feb 06, 2018 10:12 am

Trying to install Primal Script 2018, 64 bit version on Windows 10 Enterprise 64 bit (physical machine).
The welcome screen comes up and informs me that I am "attempting to launch a trial version on a virtual machine." I am not. I tried getting a trial license for a vm but it fails when I enter that because it is a physical machine. Cannot install and try your product.
Please advise.

Terry
2018-02-06 11_11_06-PrimalScript 2018 - Start Page.png
2018-02-06 11_11_06-PrimalScript 2018 - Start Page.png (68.68 KiB) Viewed 7104 times

User avatar
Alexander Riedel
Posts: 6516
Joined: Tue May 29, 2007 4:43 pm

Re: Primal Script 2018 Trial thinks I am on a Virtual Machine

Post by Alexander Riedel » Tue Feb 06, 2018 10:19 am

VM detection unfortunately is tricky and not perfect. "Fails when I enter ..." Can you provide the exact error message please?
Alexander Riedel
SAPIEN Technologies, Inc.