PrimalScript 2015 - Silent install Questions

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itpurchasing@apra.gov.au
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Last visit: Mon Jun 12, 2023 10:04 pm

PrimalScript 2015 - Silent install Questions

Post by itpurchasing@apra.gov.au »

-Product: PrimalScript 2015 Version 7.1.58 64bit
-OS: Windows 7 64bit

I would like to package PrimalScript 2015 and distributed it via SCCM 2012. Initially I install the EXE with switch /exenoui /qn, this works well if I deploy the application via VBscript.

However, it got stuck on Downloading (100%), waiting for 2 components when I deploy it from SCCM. My guess is because the EXE contains two other EXEs for document explorer and scriptmerge.

So I extract the content of EXE file and use msiexec /i primalscript.msi transforms=primalscript.mst /qn to install the application.

A prompt comes up and ask me to select the installation package for PrimalScript 2015 (see attachment).

I’m not sure what installation package it needs, so I hit Cancel, the installation continue and seems to have install the application successfully. However it changes the EXE association to unknown. Can you please tell me what installation package is it looking for? Can I add it to the mst file or via command line switch?
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SAPIEN Support Forums
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PrimalScript 2015 - Silent install Questions

Post by SAPIEN Support Forums »

This is an automated post. A real person will respond soon.

Thank you for posting, itpurchasing@apra.gov.au.

Did you remember to include the following?
  • 1. Product, version and build (e.g. Product: PrimalScript 2014, Version & Build: 7.0.46. Version and build information can be found in the product's About box accessed by clicking the blue icon with the 'i' in the upper right hand corner of the ribbon.)
    2. Specify if you are running a 32 or 64 bit version
    3. Specify your operating system and if it is 32 or 64 bit.
    4. Attach a screenshot if your issue can be seen on the screen
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Alexander Riedel
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Re: PrimalScript 2015 - Silent install Questions

Post by Alexander Riedel »

In general we do not support repackaging our installers. We have no setup for such an environment and we cannot test or debug these activities.

I am not sure what it prompts for or what it tries to download. All prerequisites are contained in the executable installer.

Our installers also NEVER change the exe file association, so I am sure something else on your end is going wrong.

I can only recommend to extract and install the individual prerequisites as listed below prior to installing PrimalScript 2015 unattended in this fashion:

Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
SAPIEN ScriptMerge 2015 1.3.61
SAPIEN Document Explorer 2015 3.1.64
SAPIEN Updates 1.0.6

This list applies to PrimalScript 2015 7.1.60 (64 bit)
Alexander Riedel
SAPIEN Technologies, Inc.
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itpurchasing@apra.gov.au
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Last visit: Mon Jun 12, 2023 10:04 pm

Re: PrimalScript 2015 - Silent install Questions

Post by itpurchasing@apra.gov.au »

Thank you, just noticed there is 7.1.60 is now available.

Confirmed the issue doesn't exist in 7.1.60.
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Alexander Riedel
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Re: PrimalScript 2015 - Silent install Questions

Post by Alexander Riedel »

Ok, cool. Thanks for the update.
Alexander Riedel
SAPIEN Technologies, Inc.
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