Hi All,
When I attempt to edit or create a snipped in Primal Script 2014 I get the following error:
"SnippetEditor.exe
The program can't start because BCGCBPRO2300u100.dll is missing from your computer. Try reinstalling the program to fix this problem."
I have re-installed Primal Script but the error still remains. I have attached a screenshot of the error.
I have searched my hard drive for the file but it is not found. Interestingly enough though, there is a file named BCGCBPRO2320u100.dll in C:\Program Files\SAPIEN Technologies, Inc\PrimalScript 2014. I tried making a copy of the file and renaming it to BCGCBPRO2300u100.dll, however, it gives me a different error when I attempt to edit or create a snippet.
Here are the details of my system:
Windows 7 SP1 Enterprise x64
Primal Script 2014 x64 version 7.0.54
Any help is greatly appreciated!
Thanks,
Razaan
Error when creating or editing a snippet
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DO NOT POST LICENSE NUMBERS, ACTIVATION KEYS OR ANY OTHER LICENSING INFORMATION IN THIS FORUM.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
Any code longer than three lines should be added as code using the 'Select Code' dropdown menu or attached as a file.
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Error when creating or editing a snippet
This is an automated post. A real person will respond soon.
Thank you for posting, rkhoja.
Did you remember to include the following?
*** Make sure you do not post any licensing information ***
Thank you for posting, rkhoja.
Did you remember to include the following?
- 1. Product, version and build (e.g. Product: PrimalScript 2014, Version & Build: 7.0.46. Version and build information can be found in the product's About box accessed by clicking the blue icon with the 'i' in the upper right hand corner of the ribbon.)
2. Specify if you are running a 32 or 64 bit version
3. Specify your operating system and if it is 32 or 64 bit.
4. Attach a screenshot if your issue can be seen on the screen
5. Attach a zip file if you have multiple files (crash reports, log entries, etc.) related to your issue.
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Re: Error when creating or editing a snippet
Thank you for reporting the issue. This should be resolved in the next service release.
David
David
David
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
Re: Error when creating or editing a snippet
I emailed you a link to download a version of the Snippet editor that doesn't require the missing dll.
David
David
David
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
Re: Error when creating or editing a snippet
Any chance I can get the file? I am seeing the same error on snippet editor.
Build: 7.0.54
Build: 7.0.54
Re: Error when creating or editing a snippet
Any update? I am still not seeing a new service build and don't have the ability to edit snippets.
Re: Error when creating or editing a snippet
Never mind, I forgot I could upgrade to PS 2015--the snippet editor works in that version.